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FERNANDO DAVILA
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282 Reviews
282 Reviews
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282 Reviews of FERNANDO DAVILA
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October 19, 2023
The service was fast, the rep was very polite and explained everything to me. My car was clean which is a big plus!!! I love it! explained everything to me. My car was clean which is a big plus!!! I love it! More
by PSIALEXANDRA
Other Employees Tagged: Christopher Lopez, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, Sheila Ocasio
October 14, 2023
My car was dropped off for the appointment and no one called me to let me know my car was ready. Thankfully I have the Kia app and I saw my car was just sitting outside in the parking lot. That’s when I called me to let me know my car was ready. Thankfully I have the Kia app and I saw my car was just sitting outside in the parking lot. That’s when I called hours later and that’s when they told me to pick up my car. I don’t understand why no one could’ve called me to let me know. Wasted my whole day because my car was just sitting at the dealer. Also, I spoke to two different girls over the phone and the first was was very rude and kept me on hold. The second one came on the line and was also very rude. More
by STULSI
Other Employees Tagged: Christopher Lopez, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, Sheila Ocasio
October 10, 2023
Great customer service support, very polite and professional staff. Waiting areas not bad and they wash your vehicle before returning back to you. professional staff. Waiting areas not bad and they wash your vehicle before returning back to you. More
by MARVA712
Other Employees Tagged: Christopher Lopez, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, Sheila Ocasio
October 08, 2023
Employees there at the service counter. It was very nice. Very nice gentleman that helped me but my car there was great. Give me details about the car. I appreciate them. I think them don’t It was very nice. Very nice gentleman that helped me but my car there was great. Give me details about the car. I appreciate them. I think them don’t remember the gentleman talking he was great. More
by MRSTERRI13
Other Employees Tagged: Christopher Lopez, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, Sheila Ocasio , Don’t I remember that gentleman that was helping me also, it was two of them. Very nice people very nice conversation.
October 06, 2023
I will be getting my 5th car from this dealership. The great thing besides my sales guy carlton who has always taken great care of me and my friends is the excellent service department Fernando t The great thing besides my sales guy carlton who has always taken great care of me and my friends is the excellent service department Fernando the service manager and Mike my service guy have gone out of their way for the past 12 years to make sure everything is done right and that I was satisfied Recommend this dealership five stars More
by MUELLER1
Other Employees Tagged: Michael Valera
September 28, 2023
Thank you for doing an amazing job with my car. I am so happy to have it back I am so happy to have it back More
by REXRXPORSCHE
Other Employees Tagged: Yair Bitton, Mitchell Loszynski, Christopher Lopez, Alain Ruiz, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, Sheila Ocasio
September 28, 2023
On 8/30/2023, I took my vehicle for service due to a recall. Mr. Brandon Forrest let me know they didn't have the piece; he was accommodating by allowing me to talk to the service manager, Fernando. He recall. Mr. Brandon Forrest let me know they didn't have the piece; he was accommodating by allowing me to talk to the service manager, Fernando. He explained that the warranty does not cover a rental vehicle. He told me to speak with the GM at Hollywood Kia. I met with Sean Emanuel and got the GM to talk to me. Mr. Mitchell LOSZYNSKI was a great listener and understood my concerns. He approved a rental car immediately. The repairs to my vehicle were completed within 48 hours. Overall, my experience with everyone was great. I was treated with service beyond expectation. I highly recommend their dealership because they are accommodating. Thank you, Hollywood Kia. More
by Claudio Navas
Other Employees Tagged: Mitchell Loszynski, Christopher Lopez, Garfield Simpson, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, Sheila Ocasio , Brandon Forrest, service advisor, Sean Emanuel
September 21, 2023
Horrible customer service, I literally go to there because is 2 minutes from my home, they never call when your car is ready, never answer calls, they put on hold calls for 10 minutes etc… is just the because is 2 minutes from my home, they never call when your car is ready, never answer calls, they put on hold calls for 10 minutes etc… is just the worse experience More
by Natalia
Other Employees Tagged: Christopher Lopez, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, Sheila Ocasio
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