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Sheila Ocasio
Sheila Ocasio at Hollywood Kia
Refer Me

Sheila Ocasio

CUSTOMER SUPPORT MANAGER

Hollywood Kia

6011 Pembroke Rd
Hollywood, FL 33023

Contact Me
4.4
190 Reviews

Earning Customer For Life

Dealership Experience

2 yrs, 2 mos

Industry Experience

21 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.4

190 Reviews

Write a Review

190 Reviews of Sheila Ocasio

January 27, 2024

Dealership Rating
Employee Rating

The service was quick and the employees were nice and friendly. Thank you HOLLYWOOD KIA More

by KNIGHT22SPARKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA

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Jan 28, 2024

Hollywood Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hollywood Kia; we look forward to having you as a valued customer for many years to come. wecare@hollywoodkia.com

January 19, 2024

Dealership Rating
Employee Rating

I don’t take my car to any other place. I’m satisfied with All of you and the good service you give. More

by YOLYCARV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yair Bitton, Mitchell Loszynski, Christopher Lopez, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA

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Jan 19, 2024

Hollywood Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

January 18, 2024

Dealership Rating
Employee Rating

Great customer service , great customer service, great customer service, great customer service, great customer service More

by ERIC ACEVEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jan 18, 2024

Hollywood Kia responded

Eric, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hollywood Kia, we look forward to having you as one of our valued customers for many more years to come! wecare@hollywoodkia.com

January 18, 2024

Dealership Rating
Employee Rating

Excellent and friendly service , fast and reliable . I’m very satisfied. Will definitely go back More

by HUGOHIDALGO61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA

Helpful
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Jan 18, 2024

Hollywood Kia responded

Thank you, Hugo! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

January 18, 2024

Dealership Rating
Employee Rating

On time service Friendly attention and on squedule. Less than two hours delivery of service. More

by Hernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Loszynski, Christopher Lopez, Garfield Simpson, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA

Helpful
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Jan 19, 2024

Hollywood Kia responded

Hernado, Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

January 17, 2024

Dealership Rating
Employee Rating

Es mi Dealer favorito desde hace mucho tiempo porque da buen servicio y muy eficaz More

by HUMBERTOACHAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: FERNANDO DAVILA

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Jan 18, 2024

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Humberto, and look forward to your next visit. wecare@hollywoodkia.com

January 17, 2024

Dealership Rating
Employee Rating

Personnel treated me with respect very knowledgeable when explaining what the visit for car, will always go back well recommended this place. More

by DPALMIERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Tevin Carter, Christopher Watson, FERNANDO DAVILA

Helpful
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Jan 18, 2024

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

January 17, 2024

Dealership Rating
Employee Rating

My experience was great customer service was amazing overall very proud of my outcome. Very satisfied More

by TERRANCEYANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA

Helpful
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Jan 18, 2024

Hollywood Kia responded

Thanks, Terrance, for sharing about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

January 17, 2024

Dealership Rating
Employee Rating

Hollywood Kia is the best. Really great customer service. Top notch! We have purchased ate 3rd Kia More

by SUSAN.J.ACUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA

Helpful
Report | Print
Jan 18, 2024

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Susan, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

January 17, 2024

Dealership Rating
Employee Rating

Service was professional and done in a timely manner Everyone was polite and friendly. Thank you More

by GLENNBORTNICK
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Loszynski, Christopher Lopez, Garfield Simpson, Alain Ruiz, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA

Helpful
Report | Print
Jan 18, 2024

Hollywood Kia responded

Glenn, thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

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