Genesis Cruz
Genesis Cruz at Regal Kia Lakeland
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Genesis Cruz | Page 2

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.4
51 Reviews
4.4

51 Reviews

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51 Reviews of Genesis Cruz

December 02, 2023

Dealership Rating
Employee Rating

Good service and customer service. The pleasant waiting room you can find coffee, water and snacks. More

by enid75colon@icloud.com
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 08, 2023

Regal Kia Lakeland responded

Thank you!

December 02, 2023

Dealership Rating
Employee Rating

Fast friendly service, awesome customer service, would recommend to my friends and family. Regal Kia 🫶🏽 More

by Esawbaby
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 08, 2023

Regal Kia Lakeland responded

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve our customers.

November 27, 2023

Dealership Rating
Employee Rating

Si es un servicio muy excelente y una muy buena atención gracias me siento muy bien More

by miguelhenao072
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 28, 2023

Regal Kia Lakeland responded

Gracias!

November 25, 2023

Dealership Rating
Employee Rating

The service team did not do their job and Jorge Martinez can't take responbility he's a horrible manager trying to throw the good worker under the bus he should get fired for not doing his job fight and mis More

by holy786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 28, 2023

Regal Kia Lakeland responded

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.

November 18, 2023

Dealership Rating
Employee Rating

El personal bien , la empresa un desastre. Nunca mas me compro un kia. No hay soluciones garantia pobre y sobretos no se hacen responsables de lo q construyen More

by CLAUDIACGREEN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Nov 21, 2023

Regal Kia Lakeland responded

Thank you.

November 14, 2023

Dealership Rating
Employee Rating

I love Kia regal in Lakeland they always treat me good and take care of my needs More

by maribarrios96
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 21, 2023

Regal Kia Lakeland responded

We're happy to see that you had a 5-Star experience at Regal Kia. Thanks for sharing.

November 07, 2023

Dealership Rating
Employee Rating

I have been very pleased with the service at Regal Kia. Compared to the dealers I dealt with in California your dealership is fantastic. More

by bb33565
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 14, 2023

Regal Kia Lakeland responded

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

November 03, 2023

Dealership Rating
Employee Rating

The best customer service! Everyone was very attentive and nice. Great experience I highly recommended Regal Kia. More

by ckarielyz
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 07, 2023

Regal Kia Lakeland responded

Thank you for sharing this positive review. See you soon!

November 03, 2023

Dealership Rating
Employee Rating

Outstanding attention to the customers. Very satisfied with service performed on my card. Thank you! More

by TMVGPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2023

Regal Kia Lakeland responded

Thank you for trusting us with your service needs.

October 31, 2023

Dealership Rating
Employee Rating

On the first trip we were taken and picked up from restaurant. This time she was on break I was hungry 😩 More

by lee wylie
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez

Nov 01, 2023

Regal Kia Lakeland responded

Thank you.

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