Harold Hurst

It's June now, I bought my tacoma from them in March and still have not recieved my registration. DPS has no record of it being submitted. I've called them in the past when my temps expired and they keep t still have not recieved my registration. DPS has no record of it being submitted. I've called them in the past when my temps expired and they keep telling me my registration should be at my home in 2 days. Here it is 3 temp tags and 3 months later and no registration. Yesterday, 05/09/23, I called again to find a status. I was passed around and ignored for for over 90 minutes, hung up on 4 times while on hold, and finally told I would get a call back later that day. No call. No tags. Totally neglected. Probably because I had bought the truck, closed the deal, and drove off the lot. They took my money, gave me a truck and have completly rejected my inquiries. When I asked to speak to a manager they pass me around to a service writer who put me on hold only to hang up on me. These people put on a pretty front, but I am not getting the service that I paid for and am winding up with an unregistered car. More

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Prime Example of Excellence When I arrived I was met by a beautiful woman Name Brianna Mills. She is very professional and has a great demeanor. Ms. Brianna explained to me the When I arrived I was met by a beautiful woman Name Brianna Mills. She is very professional and has a great demeanor. Ms. Brianna explained to me the company and the procedures. She then walked me out to the cars and escorted me around the lot telling me the name and the explaining the car's performance. and then we were met by the General Manager and he was very pleasant. (I didn't get his name). I was referred by Mr. Stephen Curry, He is what Customer service is all about.Mr Curry is a true leader. These Employees should be rewarded for making Toyota South look their Best. I also want to thank Ricky Chavez in finance Dept.. he is quick and to the point. Hats off to Brianna Mills a winning personality. More

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Worth the 2 Hour Drive My 2018 Camry was totaled in early April, 2019. Tried locally to negotiated with dealers to purchase a 2019 Camry XSE. Unable to find a dealer that wa My 2018 Camry was totaled in early April, 2019. Tried locally to negotiated with dealers to purchase a 2019 Camry XSE. Unable to find a dealer that was willing to deal for a reasonable price, I called South Toyota to see if I was being unreasonable in my financial expectation. South Toyota quoted a price that was what I believed to be reasonable. Within 72 hours we were driving out the door with a 2019 Camry XSE that had more that what we expected. That "red" interior and white with black package sealed the deal. More

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Radiator While replacing radiator I wish they would have replaced the hose that I initially pointed out that was leaking. Now I’ll have to pay the cost of labo While replacing radiator I wish they would have replaced the hose that I initially pointed out that was leaking. Now I’ll have to pay the cost of labor for something that should have been taken care of while putting in a new radiator. I came back the next day to point out the leak and all that was by the manager was to adjust the clamp. More

by DERRICKJMORRISON Verified Customer Verified Customer

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Wait time The service i received was excellent but only after i talked to the service manger because of the wait time just to get an oil change. I made an appoi The service i received was excellent but only after i talked to the service manger because of the wait time just to get an oil change. I made an appoint three day in advance just to be told I have a two to three hour wait that crazy. I ask to speak to the manager and he did take care of the issue and all was ok. But i do suggest that you tell your customers up front that it gonna take 2 to 3 hr wait regardless if you set an appoint or not just to get an oil change. More

by jearl1211 Verified Customer Verified Customer

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