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JP Phillips
JP Phillips at Toyota of Des Moines
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JP Phillips | Page 3

General Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.6
52 Reviews
4.6

52 Reviews

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52 Reviews of JP Phillips

October 21, 2023

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Employee Rating

Professional. Courteous Helpful. Explained things clearly. Good coffee. All around good staff. Pleasant editing ares More

by JOSEPHBIBLEDRAMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Henigan, Rob Hutt, Todd Fiechter, Emily Wagner

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Oct 23, 2023

Toyota of Des Moines responded

Thank you so much for your kind review! We are so glad to hear that you had a positive experience at Toyota of Des Moines. We hope to see you again for your service needs!

October 02, 2023

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Employee Rating

Great customer service and care to my vehicle thank you very much from the bottom of my heart More

by loriprym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Bergeson, Emily Wagner

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Oct 03, 2023

Toyota of Des Moines responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Toyota of Des Moines. All the staff will continue to work hard to provide great customer service for each visit.

September 19, 2023

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Employee Rating

Toyota of Des Moines sets the standard when buying a new vehicle. They are professionals who care about their customers making the best choice for their driving enjoyment and needs. My wife and I recommend More

by Bob VP
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Hutt, Chad Millhollin, Ian Rojas

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Sep 20, 2023

Toyota of Des Moines responded

Bob - we’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Toyota of Des Moines. Thank you for trusting us with this process!

August 25, 2023

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Employee Rating

Very attentive! Excellent humor! Did a nice job helping me to accomplish accommodating my needs! Will definitely be back! More

by wagnerkbrandi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Siegle, Ryan McClanahan, Debby Ellsworth

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Aug 28, 2023

Toyota of Des Moines responded

Thank you for leaving us a glowing review about your car-buying experience at Toyota of Des Moines! We pride ourselves on knowledgeable and honest staff members so we can ensure that you get exactly what you want and are comfortable with the entire buying process. Thank you for your business and we hope to take care of any of your future car needs!

July 31, 2023

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Employee Rating

Top notch experience! !! Shane and the team at Toyota Des Moines is transparent, open and honest. More

by cmillhollin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Siegle, Dan Murray, Ryan McClanahan, Bill Ahrens

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Aug 18, 2023

Toyota of Des Moines responded

We appreciate you mentioning that Shane and our team are transparent, open, and honest. We pride ourselves on being a dealership that customers can trust, and we're glad that you felt that way during your experience with us. Thank you for choosing Toyota of Des Moines.

July 28, 2023

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Shane is awesome to work with & have purchased many vehicles from the dealership…always get excellent service! More

by Storm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Siegle, Dan Murray, Chad Millhollin, Ryan McClanahan

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Aug 21, 2023

Toyota of Des Moines responded

We appreciate your positive review about your recent experience with us!

July 15, 2023

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Always a great experience when buying from Toyota of Des Moines. Service is great & love the vehicles. More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Siegle, Ryan McClanahan

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Aug 21, 2023

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

June 27, 2022

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I've been a long time customer now and the customer experience I receive at Toyota of Des Moines continues to to be exceptional and exceed my expectations every time! I am a very happy an loyal custom More

by Rav4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Staley, Ryan McClanahan

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Jun 28, 2022

Toyota of Des Moines responded

Thank you for your continued loyalty and support! We're grateful for your business with Toyota of Des Moines. We truly appreciate the kind words and look forward to working with you again in the future!

February 27, 2022

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Employee Rating

Seth was very friendly and knowledgeable. He answered all of my questions. Next time you visit Toyota of Des Moines ask for Seth! More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Feb 28, 2022

Toyota of Des Moines responded

Thank you for the amazing review! We are pleased to hear our team members took great care of you during your visit. Please come back and see us again soon!

January 12, 2022

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Employee Rating

Once again red carpet service! I always get outstanding service and love Toyota of Des Moines. I would not deal anywhere else! Lisa D. More

by Rav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Travis Bergeson, Emily Wagner

Helpful
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Jan 13, 2022

Toyota of Des Moines responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit! If you have any further questions, please give us a call. We're always happy to help!

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