JR Reynolds
JR Reynolds at Shottenkirk Honda of Huntsville

JR Reynolds | Page 9

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.8
89 Reviews
4.8

89 Reviews

Write a Review

Dealership Experience

24 yrs, 4 mos

Languages Spoken

English English

89 Reviews of JR Reynolds

October 05, 2023

Dealership Rating
Employee Rating

JR is amazing at his job. He always listens and provides excellent feedback, and he is exceptional with his response time. I have used JR for the last 21.5 years and he is the More

by TCJETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2023

Shottenkirk Honda of Huntsville responded

TCJETT, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

October 05, 2023

Dealership Rating
Employee Rating

Great fast service. Car wash was appreciated since I just drove back and forth to Tn. More

by MENRIGHT58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2023

Shottenkirk Honda of Huntsville responded

MENRIGHT58, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

October 05, 2023

Dealership Rating
Employee Rating

Everyone was nice and easy to talk to and deal with. The work was done in a quick and efficient manner. More

by COTTONHOME2018
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 06, 2023

Shottenkirk Honda of Huntsville responded

COTTONHOME2018, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Huntsville in the future!

October 02, 2023

Dealership Rating
Employee Rating

Awesome service department, JR is very professional and knowledgeable at his job. My CRV was ready when promised. More

by REYNOLDS_MARY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 02, 2023

Shottenkirk Honda of Huntsville responded

Mary, It's great to hear that JR was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

September 28, 2023

Dealership Rating
Employee Rating

This was the first time I had been to dealership since they changed names. Everybody was so helpful and kind. My wait was very pleasant More

by TERRILH50
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Hicklen

Sep 29, 2023

Shottenkirk Honda of Huntsville responded

TERRILH50, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Huntsville in the future!

September 10, 2023

Dealership Rating
Employee Rating

I was a loyal Jerry Damson customer because of the great service either on existing automobiles or with the purchase of automobiles. With the new owners the quality of service continues and this means a lot More

by JKMCALISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 30, 2023

Dealership Rating
Employee Rating

Service on my Honda Pilot was handled efficiently and completed in a timely manner. Michael was very pleasent and professional and explained everything to my satisfaction. More

by BANKLOUIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2023

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael and the team met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!

August 24, 2023

Dealership Rating
Employee Rating

I had an issue and when I explained it to JR, he took care of problem. More

by ROMINELG
Recommend Dealer
Yes
Aug 25, 2023

Shottenkirk Honda of Huntsville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.

August 24, 2023

Dealership Rating
Employee Rating

It was a good experience and the courtesy shuttle driver and service was great as well More

by LYNANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zac Biddle, Rick Cantrell , Laura Jackson

Aug 25, 2023

Shottenkirk Honda of Huntsville responded

Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

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