James Chou
James Chou at Ferrari of San Francisco
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James Chou | Page 2

Ferrari Sales Manager

Ferrari of San Francisco

595 Redwood Hwy
Mill Valley, CA 94941

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5.0
319 Reviews

James has been part of the Ferrari team since 2010 and his experience in the industry has quickly translated to the highest level of client care and satisfaction. While selling cars started off as a summer job while attending Johns Hopkins University, his love of automobiles and daily interaction with wonderful people makes this his 31st year in the industry. James has been Internet, Finance, and Sales Manager at luxury and exotic brands, owned his own dealership and is fluent in Mandarin. James feels that his success stems from an early dedication to building long standing relationships with clients and a focus on offering the most attentive service even after the sale. Not surprisingly, this is standard that the exotic car industry now holds itself to.

Dealership Experience

13 yrs, 8 mos

Industry Experience

33 yrs, 5 mos

Languages Spoken

English English

Mandarin Mandarin

5.0

319 Reviews

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319 Reviews of James Chou

September 22, 2023

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Employee Rating

Purchasing an exotic car could simply not have been easier than the interactions I had with Jeff Hurley at Ferrari of San Francisco. I was a first-time Ferrari buyer and Paul too extra time and patien More

by gmstangel
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley

Sep 24, 2023

Ferrari of San Francisco responded

Gene, we're so glad to know that Jeff and Paul made your first Ferrari purchase a smooth one at our San Francisco location. It's great to see you had an informative session about the features of your new Ferrari 488 GTB! Thanks for recommending us, enjoy the ride!

September 03, 2023

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This experience was my first purchase of a new Ferrari, the F8 Spider, after having two previous models, the 430 and the 458. My involvement with this agency, and especially Peter Chiappone, was outstandi More

by scremin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 05, 2023

Ferrari of San Francisco responded

We're so pleased to know that your first new Ferrari purchase was a memorable one with us at Ferrari of San Francisco. It's great to see our team members were able to assist you throughout the process, from design until delivery! We appreciate your kind words and look forward to serving you again in the future. Enjoy every ride in your F8 Spider!

August 30, 2023

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Peter and James at Ferrari of San Francisco did an outstanding job supporting me through the entire purchase process. From the design to the delivery of my beautiful new car, their white glove service More

by zsv2023
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Chiappone

Aug 30, 2023

Ferrari of San Francisco responded

We're delighted to know that our team at Ferrari of San Francisco provided you with top-notch service throughout your purchase process. We'll be sure to pass the praise along to Peter and James. Enjoy your beautiful new car and thanks for sharing this positive review.

August 01, 2023

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I've now been a client of Ferrari of San Francisco for 20 years. During this time, I've purchased 7 Ferrari's each time they've exceeded my expectation. My Sales Rep is Jeff Harley, Jeff always will More

by blieber
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley, Emmanuel Turin

Aug 02, 2023

Ferrari of San Francisco responded

We're so glad to know that you've had a great experience with us over the years at Ferrari of San Francisco! It's always our pleasure to assist you and ensure all your questions are answered. Here's to many more successful purchases in the future, thank you for being such a loyal customer!

July 27, 2023

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This dealership is outstanding! !! I have completed 5 transactions within the past 5 years and I am very pleased with each and every one. Jeff Harley has been my main contact as i More

by Scottf12
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mark Paddack, Jeff Harley

Jul 28, 2023

Ferrari of San Francisco responded

Scott, we're delighted to hear you've had such positive experiences with us at Ferrari of San Francisco! It's wonderful that Jeff's expertise and customer service have earned your confidence. We appreciate your continued support and look forward to assisting you again down the road!

July 25, 2023

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It's always a pleasure to purchase from Jeff Harley at Ferrari of San Francisco More

by llau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 26, 2023

Ferrari of San Francisco responded

We are glad to hear that Jeff has provided excellent support during your purchasing process. Thank you for bringing your loyal business to Ferrari of San Francisco!

June 25, 2023

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Ash, James, and Mark always make the process incredibly easy for us. They answer any questions we have and always keep us up to date on the status of our cars. We look forward to working with them in the f More

by mmatt.98
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mark Paddack, Ashraf Tawadros

Jun 26, 2023

Ferrari of San Francisco responded

Thank you for the review! We appreciate the kind feedback about Ash, James, Mark, and the team and hope to see you again at Ferrari of San Francisco. Safe travels!

June 24, 2023

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Peter Chiappone and James Chou made it the best Ferrari sales experience I have ever had, and I’ve had a few. The professionalism, communication and transparency were second to none!! Thanks gents for a g More

by Timjen88
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Peter Chiappone

Jun 26, 2023

Ferrari of San Francisco responded

Thank you for the review! We are so glad to hear that Peter and James delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Ferrari of San Francisco!

June 20, 2023

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The whole team from Gm to service exceeds my expectations every time. Peter always successfully places my needs with the right ferrari and James and Mark make the paperwork process seamless. Multiple cars ov More

by JBurkett
Sales Price Transparency
Recommend Dealer
Yes
Jun 21, 2023

Ferrari of San Francisco responded

Thank you so much for sharing your feedback with us! We're elated to hear that our team at Ferrari of San Francisco consistently exceeds your expectations and ensures your car-buying experiences go smoothly. Peter, James, and Mark will appreciate your high praise and we all look forward to working with you for years to come. Take care!

June 09, 2023

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Employee Rating

Very happy with dealership and sales staff. Looking forward for next opportunities and upcoming events More

by robert.manashi
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Paddack, Ashraf Tawadros

Jun 09, 2023

Ferrari of San Francisco responded

We're thrilled you had a great experience with our dealership and sales staff, Robert! Thank you for your kind review of Ferrari of San Francisco. We can't wait to see you at our upcoming events and help you find your next dream car!

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