Jesse Reck
Jesse Reck at Volkswagen of Salem

Jesse Reck

Finance Manager

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.5
16 Reviews
4.5

16 Reviews

Write a Review

16 Reviews of Jesse Reck

October 28, 2024

Dealership Rating
Employee Rating

Great people service was great friendly prompt service great location clean place would come again More

by REDSOCK6969
Service Price Transparency
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Recommend Dealer
Yes
Oct 28, 2024

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 24, 2024

Dealership Rating
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Great service would recommend everyone to go Volkswagen dealership service of Salem Oregon great people More

by ADANFLORES1993
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 25, 2024

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 29, 2024

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They sold me a car that didn’t even work and now they want me to pay to get it fix More

by MI9UELINA
Service Price Transparency
Workmanship
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Recommend Dealer
No
Oct 02, 2024

Volkswagen of Salem responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 12, 2024

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Great outfit. Good people Fair priced vehicles. Trusrtworthy. Fiendly honest. Easy to work with. They keep their word More

by GWAGER
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Recommend Dealer
Yes
Sep 13, 2024

Volkswagen of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 01, 2024

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always friendly, eager to help, quality workmanship, fair prices, and they offer so many online discounts and specials that really help people on a budget More

by RNISLY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 02, 2024

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

June 12, 2024

Dealership Rating
Employee Rating

There are some things they promise to do to the car. It’s been almost 3 weeks I have not heard from them nor do phone calls get returned. More

by REVEILLEBOB
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No

Other Employees Tagged: Matt Toreson

Jun 16, 2024

Volkswagen of Salem responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

May 15, 2024

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Employee Rating

Greg and everyone is service were so great while getting my lifetime oil change. Salem Volkswagen is the best. Thank you again! More

by Jesse
Service Price Transparency
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Recommend Dealer
Yes
May 15, 2024

Volkswagen of Salem responded

Thank you, Jesse, for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad Greg was able to help, and we hope to see you again! Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 11, 2024

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I was dreading an interaction with a dealer because I usually make a point to buy from private parties and look for one owner situations and someone who's not allowed to let me run a CarFax. I am a dis More

by oklagonian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chase Morgan

Mar 12, 2024

Volkswagen of Salem responded

Thank you for your very kind review. Jesse, Chase, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

February 16, 2024

Dealership Rating
Employee Rating

Jordan Ohaire was hard to work with. Had to continue calling to purchase my vehicle. When car and paperwork showed up the prices we agreed on was false. Make sure to work with people who More

by BONSHEEFREEMAN21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jordan Ohaire

Feb 21, 2024

Volkswagen of Salem responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

February 08, 2024

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Employee Rating

Everyone we encountered during our purchase was genuinely caring and helpful. And at no time did we feel pressured to purchase. More

by KCHARRISANDCO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tanner

Feb 08, 2024

Volkswagen of Salem responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

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