Jim Hierl | Page 3

Laura was very helpful and courteous when I came in as an emergency to flemington BMW. Although this dealership is farther away from home I will only take my car here as I’ve found them to be the best when s emergency to flemington BMW. Although this dealership is farther away from home I will only take my car here as I’ve found them to be the best when servicing my car. More

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Laura was very helpful. The service took exactly as long as she said and was also very welcoming to my pup. This is my 6th BMW and I would go no where else! The service took exactly as long as she said and was also very welcoming to my pup. This is my 6th BMW and I would go no where else! More

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The service was great by the entire team. Thank you to Laura, who provided updates on my car, explaining what was going on and what they were doing (I am not too knowledgeable about cars, so Thank you to Laura, who provided updates on my car, explaining what was going on and what they were doing (I am not too knowledgeable about cars, so this was extra appreciated). Laura even shared an (accurate) estimate on timing. I appreciate the transparency. The follow-up communication was also appreciated. I had asked a question after on something that I had forgot to mention before leaving the car for service - it turns out, they go through a VERY detailed inspection of the car, which included what I had forgot to ask. They know my car’s needs better than I do! A note - BMW also pays attention to recalls and notified me about a recent part that was recalled. I had no idea! Thank you! Laura and team go above and beyond and I am very grateful that they take of my car (I even gave my car a name). I spend a lot of time on the road, so this is very important to me. Thanks again and I know where to go for everything I need, and who to ask - Laura at Flemington BMW. More

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Laura is phenomenal. Very personable, friendly and efficient. So happy to have her advocate for me. Very personable, friendly and efficient. So happy to have her advocate for me. More

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Bill Hinton is always helpful and accurate. I always recommend Bill to Friends, Family and Neighbors. I always recommend Bill to Friends, Family and Neighbors. More

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I have been a loyal customer of Flemington BMW for over 20 years! Excellent service and customer service! Tom Terrill was awesome! He kept me well informed while I was waiting for the delivery of my car. I 20 years! Excellent service and customer service! Tom Terrill was awesome! He kept me well informed while I was waiting for the delivery of my car. I would highly recommend him! Cathy Ferry, Business Manager was also great to work with! Thoroughly enjoyed the whole experience!! More

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I have been a customer of Flemington BMW since 2007 after being dissatisfied with Open Road in Edison, NJ, where I purchased a 3 series. I had that car serviced at Flemington and now have purchased 2 vehicle being dissatisfied with Open Road in Edison, NJ, where I purchased a 3 series. I had that car serviced at Flemington and now have purchased 2 vehicles from Flemington. Service advisors are credible and reliable. I am disappointed, however, that the technicians didn’t find the TurboCharger problem when the car was serviced two weeks before it failed. I wasted over $1700 on brakes and a battery. No consideration was given in my next purchase. Anatoliy was a very good Sales Advisor. He was straightforward when I needed to buy the latest vehicle unexpectedly. He has been conscientious in following up on a window problem that became evident immediately. Of course, I wish the problem had been spotted before the car was delivered to me. More

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Couldn't be happier with the service I received. Jim Hierl and Diane Barry went above and beyond They were so knowledgeable and kept me informed throughout the whole process. They were able to ge Jim Hierl and Diane Barry went above and beyond They were so knowledgeable and kept me informed throughout the whole process. They were able to get me a loaner car for the duration of my services which was a huge relief. Very grateful. More

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Flemington BMW is 100% the best dealer around! I purchased my new X3 from them and it was the smoothest and most enjoyable process from start to finish. Tom Terrill was my client advisor and he wa I purchased my new X3 from them and it was the smoothest and most enjoyable process from start to finish. Tom Terrill was my client advisor and he was exceptional! He answered all of my questions and created a very comfortable experience. He was all about quality and there was no rush in the process. I highly recommend Tom in sales and Jim Hierl in service. Top quality and knowledgeable staff! Thanks Flemington BMW! More

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Nobody does it better…than Flemington BMW! Another excellent car buying experience for the books. Ed Kiley, Tom Terrill, Mike Riccardi Sr., Noah Amin and the whole gang at Flemington BMW never Another excellent car buying experience for the books. Ed Kiley, Tom Terrill, Mike Riccardi Sr., Noah Amin and the whole gang at Flemington BMW never disappoint. This by far was the smoothest, easiest, most pleasurable transaction. They’ve got it down to a science! Incredible customer service combined with professionalism makes them second to none. Love my new car and love Flemington BMW! THANK YOU! More

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