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John Mazza
Refer Me
32 Reviews
John has worked in Don's Ford Service for 13 years and is currently one of our Service Advisors. In total, he has spent 24 years working in the car industry. At home, John has four children and enjoys spending time with them, as well as, cooking, boating, and camping. He is a graduate of Proctor High School.
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32 Reviews of John Mazza
January 30, 2024
Pick up, appt and delivery was excellent, now just need to see if the service performed solves the problem as it’s too soon to tell. to see if the service performed solves the problem as it’s too soon to tell. More
by J3CONTE
Verified CustomerOther Employees Tagged: Chris Vella
Helpful 
November 24, 2020
Word experience I’ve ever had the service department is horrible gave me a runaround on fixing my used truck and never fixed anything horrible!! Cost me 4 grand to fix my truck 1 month after purchased a2 horrible gave me a runaround on fixing my used truck and never fixed anything horrible!! Cost me 4 grand to fix my truck 1 month after purchased a25000 dollar truck never go there again!!! More
by Jimmcnabb4
July 19, 2019
Radio and Body Bubble in paint- new front panel ordered; covered. Sirius won’t connect- John worked on this for hours. We called Sirius for 4th time- problem escala Bubble in paint- new front panel ordered; covered. Sirius won’t connect- John worked on this for hours. We called Sirius for 4th time- problem escalated at their end. Fixed next day. More
by TEONISK
July 16, 2019
Too long A simple oil and filter change. One hour and twenty minutes. Black grease finger prints on the drivers door on the front fender and hood. Never should A simple oil and filter change. One hour and twenty minutes. Black grease finger prints on the drivers door on the front fender and hood. Never should have purchased the life time oil change service. Actually I’ve spent more time waiting on previous visits. More
by JLJEWELL
July 08, 2019
Recall done I called at 10:30 am and they told me to bring it in by noon and it would be done. I brought it in at 11:45am and it took about 2-3 hours to do. I was I called at 10:30 am and they told me to bring it in by noon and it would be done. I brought it in at 11:45am and it took about 2-3 hours to do. I was shocked I got same day service on a new recall alert for my Ford Explorer. I was very happy with this!!! More
by TINEML19
June 03, 2019
They are unable to diagnose and fix problem After several visits to the dealership I still left without my vehicle repaired. They have stated that they have reached out to ford for assistance bu After several visits to the dealership I still left without my vehicle repaired. They have stated that they have reached out to ford for assistance but ford takes their time in getting back to them. They also stated that a rental car will not be covered in the future unless I pay for it myself. More
by Misty
May 29, 2019
Past and present dealings with Dons Ford Have done business with Dons ford for many many years. Have bought at least 10 vehicles from this dealership and have always been treated extremely we Have done business with Dons ford for many many years. Have bought at least 10 vehicles from this dealership and have always been treated extremely well. Nice to see the same personal there which tells me they must take care of their people. It’s also nice to see the same friendly faces there for service and sales when needed. John Fero, Jim Marino, Chris Vella and John Mazda. More
by MALABIU2
Other Employees Tagged: James Marino, Chris Vella , Nicholas Borelli, Michael Risucci
May 22, 2019
Excellent Service Experience Prompt, courteous attention; professional consultation and information; work well done. The vehicle I had serviced is a 23-year old, well-cared for ca Prompt, courteous attention; professional consultation and information; work well done. The vehicle I had serviced is a 23-year old, well-cared for car that I am keeping as a classic. It's great to know that I can trust the Service Department at Don's to do those things that need to be addressed from time to time without going overboard on my limited budget. More
by rem7451
Other Employees Tagged: Billy Melendez , Chelsea Lanaux, Not sure who the Technician was, but he provided additional helpful input about the car.
May 22, 2019
Very satisfied with the professionalism of the whole process Buying or leasing was a chore. With the help of our salesperson, Scott Risucci the chore turned into Very pleasant process. Have recommended him to Buying or leasing was a chore. With the help of our salesperson, Scott Risucci the chore turned into Very pleasant process. Have recommended him to my friends. More
by Cat
Other Employees Tagged: Scott Risucci , Michael Risucci
May 17, 2019
Satisfied with service work, witch keeps me going. Been coming to Don's Ford since 1974. From purchasing vehicles to servicing. With having my own business in lawn care and property maintenance I can n Been coming to Don's Ford since 1974. From purchasing vehicles to servicing. With having my own business in lawn care and property maintenance I can not afford down time which is important to me. More
by PGRAZ_239
Other Employees Tagged: James Marino, Chris Vella , Wendy Carlson, Michael Risucci
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