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Jon Catt
Jon Catt at Subaru of Little Rock

Jon Catt | Page 4

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.9
36 Reviews
4.9

36 Reviews

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36 Reviews of Jon Catt

May 31, 2025

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Employee Rating

Repair work was done quickly, good communication, nice waiting area, stocked with snacks and drinks More

by GANUS
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Service Time
Service Communication
Recommend Dealer
Yes
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May 31, 2025

Subaru of Little Rock responded

Thanks for sharing about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

May 30, 2025

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I have been going to the same service center at this dealership after purchasing a Crosstrek since 2018 and the service received met expectations. However, having to wait on a service member to show More

by superduck851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Burt Prickett, Melissa Pearson, Kipperlie Davis, Jessie Havniear, Duncan Howard, Kari Bratton, Jaime Bolanos, Alex Perez, Clayvius Baker

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May 30, 2025

Subaru of Little Rock responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

May 27, 2025

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Employee Rating

Very thorough and courteous but very professional. Subaru of Little Rock pin pointed the problem and fixed it in timely manner. More

by RICKCANTRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Burt Prickett, Melissa Pearson, Kipperlie Davis, Jessie Havniear, Duncan Howard, Kari Bratton, Jaime Bolanos, Alex Perez, Clayvius Baker

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May 27, 2025

Subaru of Little Rock responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

May 26, 2025

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Employee Rating

Service. ...good but needs better communication with customer Sales....very good...needs experience....etc., etc., etc. More

by DESKINNER1009
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Logan Alexander, Jesse Mosley

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May 26, 2025

Subaru of Little Rock responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Subaru of Little Rock. Sales Reviews: Bryan Smith General Sales Manager 501-503-5454 bsmith@winrockautomotive.com

May 26, 2025

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Employee Rating

Service was fast and great and the waiting area was clean and comfortable. Would recommend for Subaru work. More

by paraski
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 26, 2025

Subaru of Little Rock responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Subaru of Little Rock. We look forward to having you as one of our valued customers for many more years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

May 16, 2025

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Employee Rating

More attentive and helpful than I am used to at a car dealership. A very pleasant surprise on my first service visit. More

by johnarcher6389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Burt Prickett, Melissa Pearson, Kipperlie Davis, Jessie Havniear, Duncan Howard, Kari Bratton, Jaime Bolanos, Alex Perez, Clayvius Baker

Report | Print
May 16, 2025

Subaru of Little Rock responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Subaru of Little Rock, we look forward to having you as a valued customer for many years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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