Josue Cruz
Josue Cruz at Grand Prairie Ford

Josue Cruz

Sales Consultant

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4.7
117 Reviews

Come here ask for Cruz. I’ll make sure I’ll give the Best Car Buying Experience!!! I am here Mon to Sat 9am to 9pm. Let me know what can I do make your next purchase here at GPF.

Dealership Experience

6 yrs, 9 mos

Industry Experience

6 yrs, 9 mos

Languages Spoken

English English

French French

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4.7

117 Reviews

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117 Reviews of Josue Cruz

July 02, 2025

Dealership Rating
Employee Rating

Both the sales represenative, and finance officer were awesome. We were in and out prior to our personal estimate of time. We will buy here again. More

by unwell.ecs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 01, 2025

Dealership Rating
Employee Rating

Ryan, did an amazing job as my salesman. I appreciate all that he did to get me out the door in my new Bronco. More

by allyson.hauptmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

June 25, 2025

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Employee Rating

I feel the truck we get have problems hidden and the price wasn’t the same as show in the publicity More

by jovita Macias
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 26, 2025

Grand Prairie Ford responded

Thank you for your feedback, Jovita. We take customer feedback seriously and are continuously working to improve our processes. If you would like to discuss your experience further, please reach out to Maricela Vera at Mvera@grandprairieford.com. We appreciate you taking the time to provide us your feedback.

June 15, 2025

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Employee Rating

Muy buen servicio que dan los asistentes de la Ford muy amables y serviciales las personas. More

by jasminlara2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brenda Rosas

Jun 18, 2025

Grand Prairie Ford responded

Thank you for your wonderful feedback! We are thrilled to hear that you received very good service from our team. Our attendants strive to provide friendly and helpful assistance to all our customers, and it’s rewarding to know that we met your expectations. We look forward to serving you again!

June 14, 2025

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Excelente trato muy amable muy contenta con la compra de mi carro gracias por todo More

by juanitaalvarado68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

Jun 18, 2025

Grand Prairie Ford responded

Thank you for your wonderful feedback! We are thrilled to hear that you had an excellent experience and are happy with your new car. Providing friendly and attentive service is our priority, and it's great to know we met your expectations. Enjoy your new vehicle!

June 12, 2025

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Employee Rating

Dealer changed numbers when signing Truck had a bit of hail damage “only on roof” which seems odd More

by OSCAR.C2875
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Braylon Boudreaux

Jun 17, 2025

Grand Prairie Ford responded

Thank you for sharing your experience with us, Oscar. We take all feedback seriously and strive to ensure that our customers have a positive experience. We understand your concerns regarding the details of the transaction and the condition of the vehicle. We would appreciate the opportunity to discuss this further and address your concerns directly. Please reach out to Maricela Vera at Mvera@grandprairieford.com, and we will be happy to assist you.

June 05, 2025

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Employee Rating

Cruz was so attentive and inspired to show me the vehicles are requested and to finally close that one aside from the amount of time I spent there it was a good experience More

by houghlkrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Braylon Boudreaux

Jun 12, 2025

Grand Prairie Ford responded

We’re thrilled to hear about your positive experience with Cruz! Our team strives to provide the best service and help you find the perfect vehicle. Thank you for sharing your thoughts, and we look forward to seeing you again soon!

May 30, 2025

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Employee Rating

The associate was amazing and perfectly knowledgeable about everything and would definitely buy from again More

by Ptrgldst22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 09, 2025

Grand Prairie Ford responded

Thank you for your wonderful review! We are thrilled to hear that you had such a positive experience with our associate. It’s our goal to provide knowledgeable and helpful service, and we’re glad it made a difference for you. We look forward to serving you again in the future!

May 22, 2025

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Employee Rating

My second time back. Dealership had a great selection of f250, sales was great as well. More

by jdmtx2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

May 27, 2025

Grand Prairie Ford responded

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience during your second visit and that you found our selection of F-250s to be impressive. Our team strives to provide excellent service, and it's rewarding to know that you felt well taken care of. We look forward to welcoming you back for your next visit!

May 11, 2025

Dealership Rating
Employee Rating

Absolute worst car dealer out there I have never seen a dealership with a higher level of incompetence. They sold me a vehicle and said they did me a “favor” by getting me in a vehicle. I have had this tru More

by Cody7917
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Luis Elizondo, Lawrence Sedillo

May 12, 2025

Grand Prairie Ford responded

Thank you for sharing your feedback. We're truly sorry to hear that you are not satisfied with your experience. This is not the level of service we strive to provide, and we understand your frustration. We would appreciate the opportunity to address your concerns and work towards a resolution. Please reach out to Maricela Vera directly at Mvera@grandprairieford.com so we can investigate the situation further and assist you in any way possible.

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