Kaitlyn Gray
Kaitlyn Gray at Secor Subaru
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Kaitlyn Gray | Page 3

Service Advisor

Secor Subaru

501 Broad Street
New London, CT 06320

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4.7
82 Reviews
4.7

82 Reviews

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82 Reviews of Kaitlyn Gray

March 19, 2024

Dealership Rating
Employee Rating

Service was fast and easy to sign up for and the staff was very friendly. More

by glavanthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2024

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

March 14, 2024

Dealership Rating
Employee Rating

Always great service. Like the automation as well. The service department reviews everything and stays in contact throughout. More

by LLONGO1221
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

Mar 14, 2024

Secor Subaru responded

We're glad to know you appreciate our service and communication at Secor Subaru. Thanks for the positive feedback, we look forward to serving you again in the future!

March 14, 2024

Dealership Rating
Employee Rating

The sales process was extremely easy, and vehicle service contracts and coverage were explained well. I recently went for my first oil change and tie rotation. Everything went smoothly. I am very happy with More

by jdostie36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne Carpenter, Austin Dube

Mar 15, 2024

Secor Subaru responded

Thank you for trusting the Secor Subaru team with your automotive needs! We appreciate your kind feedback and look forward to serving you again next time. Take care!

March 06, 2024

Dealership Rating
Employee Rating

Kaitlyn was so welcoming and knowledgeable! It is very clean and well organized! Amazing experience! More

by reinhart.lindsey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

Mar 06, 2024

Secor Subaru responded

Hi Reinhart! Thank you for leaving us this five-star review and kind words about Kaitlyn from our service team at Secor Subaru! We'll see you next time!

February 29, 2024

Dealership Rating
Employee Rating

I think the experience was unrest was awful and unnecessary I think it was awful and necessary, and it took a very long time, and it was totally unneeded More

by Moodusauto
Recommend Dealer
No

Other Employees Tagged: Kaitlyn Gray

February 20, 2024

Dealership Rating
Employee Rating

I already talked to Shawn Still waiting on some type of credit for leaving my hood open and not resetting my controls after battery replacement More

by AMY.MEARA
Recommend Dealer
No

Other Employees Tagged: Kaitlyn Gray

February 16, 2024

Dealership Rating
Employee Rating

Every time I have come in for service I am treated with respect. A class A dealership. More

by PARNESE
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

Feb 19, 2024

Secor Subaru responded

Parnese, thank you for your loyalty and feedback! We look forward to serving you again in the future. Safe travels!- The Secor Subaru Team

February 13, 2024

Dealership Rating
Employee Rating

Quick service, well done Good waiting room for productive wait time Clean car after service More

by GUALANDRI43
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

Feb 14, 2024

Secor Subaru responded

We appreciate your positive feedback and hope to serve you again in the future. Safe travels! - The Secor Subaru Team

February 13, 2024

Dealership Rating
Employee Rating

Excellent customer service The service man picked up my car. I'm very appreciative Thank you More

by JUFRYBURG
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

Feb 14, 2024

Secor Subaru responded

We're delighted to hear that you received excellent customer service at Secor Subaru! We look forward to serving you again! Drive safely!

February 07, 2024

Dealership Rating
Employee Rating

I get nothing but great service at secor subaru from the main office to the service department. The service has been extraordinary. Thank you More

by cm621972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2024

Secor Subaru responded

We're so glad to know you've had great experiences with us at Secor Subaru! Your kind words are much appreciated and we look forward to seeing you at your next visit!

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