Dealership Experience
14 yrs, 2 mos
Industry Experience
14 yrs, 2 mos
307 Reviews
Write a Review307 Reviews of Katie Lyons
March 22, 2018
Excellent Everything went extremely well Service was great loner car excellent Everyone was very friendly and professional Would continue to recommend Ral Everything went extremely well Service was great loner car excellent Everyone was very friendly and professional Would continue to recommend Rallye You guys are the best More
March 22, 2018
Excellence!!! Your service department as always performs at the highest level one of the main reasons to choose your dealership ken my service rep Was absolutely on Your service department as always performs at the highest level one of the main reasons to choose your dealership ken my service rep Was absolutely on point and more importantly very quick thank you so much for having such an excellent staff and service dept. More
Other Employees Tagged: Ken Vachris , Doreen was the receptionist I would like to complement her on her warmth and welcoming manner Which is always a great start to a great service
March 22, 2018
Rallye Mercedes number 1 I have been working with rob Carlson for a number of years and he is wonderful. Rallye service center is one of the best I have ever dealt with. Als I have been working with rob Carlson for a number of years and he is wonderful. Rallye service center is one of the best I have ever dealt with. Also have worked with Tom Walton in sales for over 9 years. He is an excellent person and very helpful with our purchases. We leased a vericle from Rallye Lexus and I would never go back there. The car was horrible had lots of problems and no one cared. Rallye Mercedes is my number 1 never getting another Lexus More
Other Employees Tagged: Tom Walton, Rob Carlson
March 22, 2018
attention to my service needs i would like to compliment MS KATIE LYONS for her kind attention to my service needs.She is knowledgeable. knows her stuff Thanks Katie Lyons i would like to compliment MS KATIE LYONS for her kind attention to my service needs.She is knowledgeable. knows her stuff Thanks Katie Lyons More
November 14, 2017
Service I would like to thank Katie and her team for making my recent visit to Rallye Service a pleasure. The job was done professionally and in a timely ma I would like to thank Katie and her team for making my recent visit to Rallye Service a pleasure. The job was done professionally and in a timely matter. More
Other Employees Tagged: Victor Cosme
March 30, 2016
Excellent service experience I would like to express my satisfaction with me recent service visit to Rallye Motors- Mercedes Benz. I scheduled an appointment online which was sea I would like to express my satisfaction with me recent service visit to Rallye Motors- Mercedes Benz. I scheduled an appointment online which was seamless. Within minutes I got a call to confirm my appointment & loaner vehicle. Upon arrival to the dealer the following day, I was greeted promptly by valet and the wait time to see Katie was minimal. I presented a service coupon to her & I explained to her what my vehicle needed and it was taken care of in a straight forward & professional matter. Within minutes I was given the loaner & off I was. The service was completed earlier than expected & I got a call later in the day stating that the vehicle was ready. I usually keep my car in great condition service wise & I was not presented with expensive, unneeded upsell work compared with other dealers in the area I have been to that try to upsell services to you that the car does not need. Thanks Again! More
March 26, 2015
Rob Gershowitz at Rallye Motors is the man! I have leased a dozen MBs over the course of many years from Rallye and Rob has been my consultant from the beginning. World class service without ai I have leased a dozen MBs over the course of many years from Rallye and Rob has been my consultant from the beginning. World class service without airs or attitude. I won't go anywhere else for my leading needs and unequivocally recommend Rob to my friends and colleagues. The service department is also excellent from every touch point: receptionists, service advisors, mechanics all the way through to the loaner specialists. Katie L and Ken V are the best advisors and are highly recommended. More
Other Employees Tagged: Lawrence Greco, Ken Vachris