Kaua Pouha | Page 19

Toyota has a great reputation and Brent Brown did not disappoint. The service was quick and the staff friendly. The waiting area and bathrooms were nice, clean and comfortable. disappoint. The service was quick and the staff friendly. The waiting area and bathrooms were nice, clean and comfortable. More

by rosaliecurtis Verified Customer Verified Customer

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Was very unsatisfied. The service person didn't even review the inspection checklist with me and the checklist I received only had the tire pressure. No other comments.Also got half way home only to fin review the inspection checklist with me and the checklist I received only had the tire pressure. No other comments.Also got half way home only to find no odometer display and had to make numerous calls to the dealer to find out how to reset. All in all it was not a pleasant experience and this is not the first time so I probably will not visit this dealer again. More

by Sweetie Verified Customer Verified Customer

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Very easy to schedule appointment. No wait time upon arrival. I requested a cabin air filter change and emissions test. Service writer wrote up complete oil change and filter change in addition to reque arrival. I requested a cabin air filter change and emissions test. Service writer wrote up complete oil change and filter change in addition to requested service. The whole service was done less than 2 months ago. When I mentioned this to the service writer, she said I would not be charge for the service against my prepaid plan. I requested written confirmation to that but have not received it yet. More

by Phills66 Verified Customer Verified Customer

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Scheduled maintenance was fast and easy. They were ready for me at the appointed time, explained their work, and identified some potential issues so I wouldn't be surprised by them later (tire wear specific for me at the appointed time, explained their work, and identified some potential issues so I wouldn't be surprised by them later (tire wear specifically). More

by aaronhill1 Verified Customer Verified Customer

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My Toyota Tundra was displaying an ambiguous set of symptoms that wasn’t straightforward to diagnose. The worse case scenario was replacing the transmission. But BBT techs took a reasoned approach to p symptoms that wasn’t straightforward to diagnose. The worse case scenario was replacing the transmission. But BBT techs took a reasoned approach to problem solving and fixed the issue well short of just punting the ball, and then spent no small amt of time making sure the issue was fully addressed. In the end the fix cost me only $250. You guys rock! More

by S. Honji Verified Customer Verified Customer

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