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Kayla Tejeda

Overview Reviews (67) Inventory (330)

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Kayla Tejeda

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Kayla Tejeda | Page 4

Sales Consultant

Acura of Westchester

2155 Palmer Avenue
Larchmont, NY 10538

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5.0

67 Reviews

Overview Reviews (67) Inventory (330)

Dealership Experience

6 yrs, 2 mos

Industry Experience

6 yrs, 2 mos

5.0

67 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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67 Reviews of Kayla Tejeda

March 24, 2023

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Employee Rating

We have been clients of Acura of Westchester since 2014. Each experience was pleasant. This time, we met the wonderful, pleasant Kayla. Kayla was knowledgeable, patient and well versed on all the details an Each experience was pleasant. This time, we met the wonderful, pleasant Kayla. Kayla was knowledgeable, patient and well versed on all the details and functions of the car. She was thorough in her explanations and ensured we were clear about everything before we drove off in our new 2023 MDX Sport! More

by Kim C

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Thomas Maxfield , Michelle in Finance - knowledgeable and thoroughly explained the details

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May 15, 2023 -

Acura of Westchester responded

Thank you, Kim, for your great feedback and five-star rating. We are delighted to learn our Sales Team was pleasant to work with and knowledgeable about the vehicle you were interested in. We value your business with Acura of Westchester, and congratulations on your new 2023 MDX Sport!

March 18, 2023

Dealership Rating

Employee Rating

Such an easy and seamless process. Did everything via text and email and was super responsive and helpful! Did everything via text and email and was super responsive and helpful! More

by Lia.cafface

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Justin Deenihan

Helpful 0

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May 15, 2023 -

Acura of Westchester responded

Thank you for taking the time to share your great feedback. We are delighted you were provided with a smooth and easy process with our Sales Team. We value your business with Acura of Westchester.

March 06, 2023

Dealership Rating

Employee Rating

Kayla and the Acura of Westchester team were fantastic. They were super knowledgeable, friendly and fair. They made the process as easy and seamless as possible. They were super knowledgeable, friendly and fair. They made the process as easy and seamless as possible. More

by Rshapiro

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Danny Giannotti, Diane Djonovic

Helpful 0

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May 15, 2023 -

Acura of Westchester responded

All of us at Acura of Westchester are so pleased to know you received friendly service from our Sales Team and the process was a smooth and easy one. Thank you for choosing to do business with us and we hope to see you again in the future.

February 24, 2023

Dealership Rating

Employee Rating

Best in town! Very supportive and the customer service is amazing. We simply love Acura. Very supportive and the customer service is amazing. We simply love Acura. More

by Tyronea_2000

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Mar 01, 2023 -

Acura of Westchester responded

Thank you for your kind words about Acura! We are delighted to hear that you had a great experience and that the customer service is amazing. We strive to provide the best customer service and it's great to hear that we have been able to meet your expectations. We appreciate your positive review and feedback, and are proud to be the best in town!

February 24, 2023

Dealership Rating

Employee Rating

Acura of WestChester is a Great dealership to deal with Kayla Tejeda was excellent sales person very knowledgeable in all cars explaining the process of buying or leasing and Diane in financial department Kayla Tejeda was excellent sales person very knowledgeable in all cars explaining the process of buying or leasing and Diane in financial department was very helpful too Acura Westchester has a Customer for life in me. More

by Bannerdon

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Diane Djonovic

Helpful 0

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Mar 01, 2023 -

Acura of Westchester responded

Thank you for your kind words about Acura of Westchester and Kayla Tejeda and Diane! We are delighted to hear that they both gave you an excellent experience and that they were both very knowledgeable and helpful. We appreciate your positive review and feedback and are proud to have them as part of the Acura of Westchester team. We strive to provide the best customer service and it's great to hear that we have been able to meet your expectations. We are glad to have you as a customer for life!

November 25, 2022

Dealership Rating

Employee Rating

Kayla was very responsive and helpful. The lease negotiation was a little trying, given how difficult it is to analyze the leases. Lots of the financial issues were not so transparent. The lease negotiation was a little trying, given how difficult it is to analyze the leases. Lots of the financial issues were not so transparent. I doubt I will continue to lease cars in the future, and just negotiate the sales price and any trade in value (separately). More

by SteveZ

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michelle Lally

Helpful 0

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May 15, 2023 -

Acura of Westchester responded

Thank you for your feedback. We're glad to hear that Kayla was responsive and helpful during your lease negotiation. We understand that analyzing leases and understanding financial issues can be difficult, but we strive to provide transparency and clarity throughout the process. We're sorry to hear that you may not continue to lease cars in the future, but we hope that you will consider us for your sales and trade-in needs in the future. If you have any further feedback or questions, please don't hesitate to reach out. Thank you again for choosing our service.

November 17, 2022

Dealership Rating

Employee Rating

Great people working there. very helpful.went put of there way to accommodate me.definitely going back in future very helpful.went put of there way to accommodate me.definitely going back in future More

by FRANK1411969

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Belov, Jose Crespo, Michelle Lally, Alex Markaj, Andre Santana, Will Johnson, Mike Gerard , Dmitry Novikov

Helpful 0

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May 15, 2023 -

Acura of Westchester responded

Thank you for sharing your positive experience with us. We're thrilled to hear that our team went out of their way to accommodate you and that you found them to be great people to work with. Providing exceptional customer service is our top priority, and we're glad that we met your expectations. We appreciate your business and look forward to serving you again in the future. Don't hesitate to reach out to us if you need anything else in the meantime, and thank you for choosing our dealership!

November 10, 2022

Dealership Rating

Employee Rating

Excellent employees excellent service always doing something to help everything with the car go quick and smooth . something to help everything with the car go quick and smooth . More

by Pocketbookgrl

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Danny Giannotti, Mike Gerard , Jon Saint - Louis

Helpful 0

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May 15, 2023 -

Acura of Westchester responded

Thank you for your positive feedback about our dealership and service. We're thrilled to hear that our employees provided excellent service and were always willing to help, and that everything with your car went quick and smooth. Providing exceptional customer service is our top priority, and we're glad that we met your expectations. We appreciate your business and support, and we look forward to serving you again in the future. Thanks again for your feedback, and please don't hesitate to reach out to us if you need anything else.

October 15, 2022

Dealership Rating

Employee Rating

Kayla was knowledgeable, engaging and on top of the details. Overall experience was fantastic. Go see Kayla. She is a rock star details. Overall experience was fantastic. Go see Kayla. She is a rock star More

by eric_g_seyfried

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michelle Lally , Jon Saint - Louis

Helpful 0

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Oct 20, 2022 -

Acura of Westchester responded

Hello eric_g_seyfried All of us are thrilled to know that you had such a glowing experience with us. Much obliged for your offering this exceptional commentary online here on DealerRater. Thank you for your patronage.

September 24, 2022

Dealership Rating

Employee Rating

Great person to deal with. Very friendly. Will steer you in the correct direction. A+++ Very friendly. Will steer you in the correct direction. A+++ More

by Jad569

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Gerard

Helpful 0

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May 15, 2023 -

Acura of Westchester responded

Thank you for your positive feedback about your experience working with our staff member. We are glad to hear that they were friendly and provided steerage in the correct direction. We value our customers and aim to provide excellent service at all times. We appreciate your support and look forward to serving you again soon. Thank you again for your feedback and your business. A+++!

May 15, 2023 -

Acura of Westchester responded

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