Kewal Singh

They told me online I had the car I picked out and everything I brought my down payment went to go sign the papers test drove the car everything and at the last second they said they couldn't give me everything I brought my down payment went to go sign the papers test drove the car everything and at the last second they said they couldn't give me the card they said I couldn't have the car because my credit or whatever but they ran the credit online before I even went down there so how can you tell me I'm going to have it when you promise me and I ubered my way there and I had to Uber back cuz I was stuck out there they're very mean and very rude because they shouldn't tell people that they have a car if they don't I already did the application everything online so I should have been approved right there all I needed was the paperwork to sign More

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Very good service salesman was very knowledgeable about the vehicle I bought. Also courteous and helpful getting the things out of my car… the vehicle I bought. Also courteous and helpful getting the things out of my car… More

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I purchased a used car. Went in on a Friday and test drove a car. Went back on Saturday and re-test drove then decided to buy. They didn't like that I didn't want to pay fo Went in on a Friday and test drove a car. Went back on Saturday and re-test drove then decided to buy. They didn't like that I didn't want to pay for all the add-ons they put on the car and then the car was sold while I was negotiating somehow after a couple of hours. I hate that I didn't walk away. Was talked into a different car that was not nearly as good. Very bait and switch feeling. More

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Bait and switch after hours walk away they sell it out from under you after they negotiate a price from under you after they negotiate a price More

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Very deceptive was lied to about a second key that came with the car I purchased. after months of waiting and given the run around I was told there is no key. When asked why I was lied to all this time t with the car I purchased. after months of waiting and given the run around I was told there is no key. When asked why I was lied to all this time the reply was sorry nothing we can do. Worst experience ever More

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Though the personnel tried to be courteous it was a miserable experience. I went in with my cash offer asking not to go through any of the back and forth negotiations. Either accept my offer or I can g miserable experience. I went in with my cash offer asking not to go through any of the back and forth negotiations. Either accept my offer or I can go elsewhere. It didn't work. They took my license and registration so I couldn't leave unless I got it back Each time I asked I was told it would only be a few more minutes. I wanted the car and it took over 5 hrs. to finally get the papers signed and only after being pressed to purchase more warranties, glass ins., and ins. for the smog device costing thousands of $ - which I didn't purchase. I was promised a detail of the car again and a full tank of gas. Neither were done. I was so fed up I left with the car because if I pressed for the gas and wash I might be there for another couple of hours. I will not recommend them or deal with them again. More

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Mike Jaquez was patient and calm as I decided which Corolla Hybrid model I wanted. Then he spent considerable time trying to meet our offer for the new Corolla. I felt he wanted to make the sale by mee Corolla Hybrid model I wanted. Then he spent considerable time trying to meet our offer for the new Corolla. I felt he wanted to make the sale by meeting our price as close as possible. We were in good hands More

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Have to say the staff was very nice they have to sue the whole process whole process More

by TKMURPHY56 Verified Customer Verified Customer

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Very polite and knowledgeable staff nice and clean place respectful staff very friendly staff full cooperation with customer respectful staff very friendly staff full cooperation with customer More

by NAZIRK19962 Verified Customer Verified Customer

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I never leave bad reviews but after my interaction with this dealership I feel the need to warn people. If you are looking for decent service and customer service representatives who show respect for their this dealership I feel the need to warn people. If you are looking for decent service and customer service representatives who show respect for their customers this is NOT the place for you. Do not spend your time, energy or money at this dealership. You are better going anywhere else. Thank you Kaylin, sales coordinator for having my family drive 4 hours to see a car you sold the day before. More

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