Lance Duarte
Lance Duarte at Roseville Toyota
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Lance Duarte

Sales Manager

Roseville Toyota

700 Automall Drive
Roseville, CA 95661

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11 Reviews
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11 Reviews

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11 Reviews of Lance Duarte

September 28, 2023

Dealership Rating
Employee Rating

Very polite and knowledgeable staff nice and clean place respectful staff very friendly staff full cooperation with customer More

by NAZIRK19962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2023

Roseville Toyota responded

Thanks for your feedback on your recent visit to Roseville Toyota. I'm glad to hear that our staff was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Best Regards, Tony Bernasconi General Manager

September 28, 2023

Dealership Rating
Employee Rating

Great place to buy your new car. I had an outstanding experience, and they have great selection of inexpensive used vehicles also. Just be patient, it takes time to go thru their pr More

by Newest BZ4x owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2023

Roseville Toyota responded

Wow! Thank you so much for this great 5-star review. Thanks for choosing Roseville Toyota and helping to share the word about us. We’re here for you anytime! Best Regards, Tony Bernasconi General Manager

December 20, 2018

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Horrible They will lie to you to get what they want. They make promises that they don’t intend to keep. Will never buy here again More

by SCOTTYB26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Oleg Shchur

October 11, 2018

Dealership Rating
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Always great service Great knowledge and advice from great folks. Good feeling the truck is in good hands and very safe to drive. No worries I was told. More

by LDMADDING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Black, Frank Bravo, Darrell Dela Torre, James Raymond, CJ Rubio, Jim Stockman, Aaron Stumpf

September 04, 2018

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Dishonest tactics Manipulated the numbers and rushed the sale. Didn’t realized until I left and got home that I paid more. Bad for business. Shame on you Roseville More

by DABALE
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joe Beitzel, Chad Matz, Kyle Wheeler

August 21, 2018

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Employee Rating

Hounding me I thought the buying process was typical, but I get daily calls and requests for surveys that I’m over it. Leave me alone!! Find someone else to bothe More

by MICHELLE_RADMAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gerry Fuller, John Brunet, Rejent Bhandari, Tony Bernasconi , Charles Baccarella, Adam Ballesteros, Ryan Bennett, Steve Hancock, Eric Haselton

August 15, 2018

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Employee Rating

Horrible Sale Salesman Jeff told me I needed to fill a credit app out before they told me the price of the car I was looking at. Never heard of that before. The use More

by Dave30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Branden Rush

July 03, 2018

Dealership Rating

Thanks for nothing Call me and telling me it was dangerous for me to drive my vehicle out of the shop and I needed brakes right away that it was metal to metal More

by SMOLEN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rejent Bhandari, Thue Lee , Cole Anderson, Charles Baccarella, Ryan Bennett, Darrell Dela Torre, David Dryden, Richard Fabela, Shane Oneill

Jul 05, 2018

Roseville Toyota responded

Hi my name is Cole Anderson, I am the service manager. I have no way of contacting you from this review but I am very interested in talking with you, as your review was very disturbing to me. if you could please contact me at 916-774-4840 or colea@rosevilletoyota.com i would like to drill down and make this right with you as your satisfaction is very important to John l. Sullivan and to me.

June 23, 2018

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Amazing purchase experience Everyone went above and beyond! The entire experience was perfect - that is why we keep coming back! From sales to delivery - PERFECTION! And a quick More

by ANCLATTERBUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Hancock, Greg

June 15, 2018

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Excellent customer service. Staff friendly, listened, we are repeat customers and they respected our loyalty. We are pleased with sales and services for previ More

by WSESSION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Bechthold , Cole Anderson, Joe Beitzel, Denis Leskovets, Shane Oneill, Jessica Schwartz, Jonathan

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