Kim Bailey
Kim Bailey at Bourne's Auto Center
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Kim Bailey | Page 2

Certified Sales Professional

Bourne's Auto Center

135 Belmont Street
South Easton, MA 02375

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4.7
217 Reviews

Dealership Experience

7 yrs, 9 mos

Industry Experience

10 yrs, 1 mo

4.7

217 Reviews

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217 Reviews of Kim Bailey

May 15, 2023

Dealership Rating
Employee Rating

Beware their bait and switch tactics. They’ll tell you the car you are interested in is available, only to suddenly find out it was “just” sold when you walk in the door after a 40+ minut More

by michael.burke1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Amy Hymon

May 16, 2023

Bourne's Auto Center responded

This is extremely unfortunate and we try to do everything we can to prevent this from happening. Things happen quickly and a customer can be in the showroom looking at the vehicle and another sales professional may not even know that. None the less we are disappointed we were unable to earn your business and apologize for the wasted time you spent traveling to the dealership. I can assure you that we do not practice bait and switch tactics. To prevent this from happening we do offer a $300 deposit to hold the vehicle to every customer that inquires about a vehicle. It is extremely disappointing that you will now tell people to avoid our business. Michael Kelley General Manager

May 16, 2023

michael.burke1 responded

👎👎

March 17, 2023

Dealership Rating
Employee Rating

Jose G. was extremely patient, courteous, knowlegable and friendly! Purchase was not rushed. I told him my price range and he showed me exactly what I wante More

by nance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Garcia , David Olson

Mar 19, 2023

Bourne's Auto Center responded

Thank you for your kind words for Jose! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bourne's Auto Center. Mike Kelley General Manager

January 24, 2023

Dealership Rating
Employee Rating

Great place. Cars priced to sell without negotiation. Excellent management. Carlos Machado is great. Will 100 percent buy more vehicles for Bourne Auto! More

by Billy C Jr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Carlos Machado, Jose Garcia

Jan 24, 2023

Bourne's Auto Center responded

Billy, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlos and our team met your expectations. Thank you again for choosing Bourne's Auto Center, we look forward to having you as one of our valued customers for many more years to come! Mike Kelley General Manager

January 11, 2023

Dealership Rating
Employee Rating

Kevy Lima was very nice and helpful ! I would definitely come back here for my next car and recommend them to all my friends and family More

by Pedrobernabel89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevy Lima

Jan 12, 2023

Bourne's Auto Center responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bourne's Auto Center. Mike Kelley General Manager

December 12, 2022

Dealership Rating
Employee Rating

Kim was helpful and friendly, I’m glad I got to work with her. The process was quick and everyone was on top of their game. More

by B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 13, 2022

Bourne's Auto Center responded

Thanks for sharing your thoughts about your experience with Kim here at Bourne's Auto Center. We appreciate your business and hope to see you again soon! Mike Kelley General Manager

November 09, 2022

Dealership Rating
Employee Rating

The deal was hard to do because I was out of state. I was impressed with Mario and Amy and Kim. I’m 800 miles away and really appreciated the extra help and work it took to make the deal go through More

by oilman1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mario Lee , Amy Hymon

Nov 09, 2022

Bourne's Auto Center responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

October 19, 2022

Dealership Rating
Employee Rating

Jose Garcia was amazing, he made my process so easy and fast! Will definitely recommend to everyone. More

by Mikaylat25
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Garcia

Oct 19, 2022

Bourne's Auto Center responded

It's fantastic to hear that Jose provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bourne's Auto Center! Mike Kelley General Manager

July 22, 2022

Dealership Rating
Employee Rating

This dealership is one of the best, The workers were down to earth very helpful. I’m thankful for Jose’s help he’s very helpful and kind. More

by Jodi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2022

Bourne's Auto Center responded

Thanks for sharing your thoughts about your experience with Bourne's Auto Center. We appreciate your business and hope to see you again soon! Mike Kelley General Manager

March 25, 2022

Dealership Rating
Employee Rating

Kim and Carlos were great, they made sure that I got the right car that suited me and my personality. The customer service was outstanding, Thanks Kim and Carlos!!! More

by Daneepace1979
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Machado

Mar 26, 2022

Bourne's Auto Center responded

It's fantastic to hear that Carlos and Kim provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

March 12, 2022

Dealership Rating
Employee Rating

Wonderful customer service. Mario was a big help when trying to find a nice car for myself. More

by Npoulin24
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Lee

Mar 14, 2022

Bourne's Auto Center responded

It's great to hear that Mario was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bourne's Auto Center! Mike Kelley General Manager

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