Kim Bailey
Kim Bailey at Bourne's Auto Center
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Kim Bailey

Certified Sales Professional

Bourne's Auto Center

135 Belmont Street
South Easton, MA 02375

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4.7
216 Reviews

Dealership Experience

7 yrs, 8 mos

Industry Experience

10 yrs

4.7

216 Reviews

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216 Reviews of Kim Bailey

April 21, 2024

Dealership Rating
Employee Rating

Consistent, Contacted dealership online and they responded consistently, followed through and were pretty honest in explanation More

by NissanLEAF2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Kelley, Shawn Saunders, George Mead , Jarrod Falcone

Apr 22, 2024

Bourne's Auto Center responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Mike Kelley General Manager

April 04, 2024

Dealership Rating
Employee Rating

The whole car buying experience was super easy and everyone there is really nice. They’re a great dealership that does business very well. I highly recommend them to anyone. More

by Andrew Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Machado, David Olson

Apr 04, 2024

Bourne's Auto Center responded

Hi Andrew: Thank you so much for choosing Bourne's Auto Center! Please let us know if we can be of any more assistance! Mike Kelley General Manager

February 25, 2024

Dealership Rating
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Beautiful selection of late model vehicles fairly priced with “no haggle “ pricing make this dealership a very attractive option. We have prichased two vehicles at Bournes and couldn’t be happier More

by robin.hession
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim from Auto Body

Feb 25, 2024

Bourne's Auto Center responded

Thanks for sharing about your experience with Bourne's Auto Center. We appreciate your business, Robin, and hope to see you again soon! Mike Kelley General Manager

February 17, 2024

Dealership Rating
Employee Rating

Very welcome people. They set up The whole process very fast and easy. We are glad to find the car we wanted at this place. More

by glaucia Afonso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 18, 2024

Bourne's Auto Center responded

Glaucia, Thanks for sharing your thoughts about your experience with Bourne's Auto Center. We appreciate your business and hope to see you again soon! Mike Kelley General Manager

November 11, 2023

Dealership Rating
Employee Rating

Great place to purchase a car no pressure very professional straightforward no scams best experience I ever had purchasing a used car highly recommended More

by Ideal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Mead

Nov 12, 2023

Bourne's Auto Center responded

We are very happy to have provided you with such a positive experience during the purchase of your new vehicle! We sincerely value your business and look forward to your next visit. Mike Kelley General Manager

November 05, 2023

Dealership Rating
Employee Rating

Great Experience very friendly and helpful was shopping at different dealerships and by far best experience here!!! Will definitely come back when in the market for another vehicle More

by dale4474
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Garcia, Tara Braddock

Nov 05, 2023

Bourne's Auto Center responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Kelley General Manager

October 11, 2023

Dealership Rating
Employee Rating

It was my first time at Bourne Auto and I have to say the overall experience was good. I left there a satisfied customer and would recommend it to family and friends 👍😎 More

by nibsmcgrath67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Garcia

Oct 11, 2023

Bourne's Auto Center responded

Thank you for sharing your experience with us! We're happy to hear your first visit went well. We truly appreciate your feedback! Mike Kelley General Manager

October 10, 2023

Dealership Rating
Employee Rating

Easy to work with. Honest. Nothing hidden. Kim in sales is terrific. Service department also great More

by aprevett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Mead

Oct 11, 2023

Bourne's Auto Center responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Kelley General Manager

August 25, 2023

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Employee Rating

Bought many vehicles. This is my first from Bourne’s. Kim is beyond excellent. Top level customer service More

by aprevett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2023

Bourne's Auto Center responded

It's great to hear that Kim was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

May 15, 2023

Dealership Rating
Employee Rating

Beware their bait and switch tactics. They’ll tell you the car you are interested in is available, only to suddenly find out it was “just” sold when you walk in the door after a 40+ minut More

by michael.burke1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Amy Hymon

May 16, 2023

Bourne's Auto Center responded

This is extremely unfortunate and we try to do everything we can to prevent this from happening. Things happen quickly and a customer can be in the showroom looking at the vehicle and another sales professional may not even know that. None the less we are disappointed we were unable to earn your business and apologize for the wasted time you spent traveling to the dealership. I can assure you that we do not practice bait and switch tactics. To prevent this from happening we do offer a $300 deposit to hold the vehicle to every customer that inquires about a vehicle. It is extremely disappointing that you will now tell people to avoid our business. Michael Kelley General Manager

May 16, 2023

michael.burke1 responded

👎👎

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