Kim Wolfram | Page 20

Outstanding service by true professionals! Special thanks to Kimberly Wolfram and Steve Sigmund for taking care of me. Special thanks to Kimberly Wolfram and Steve Sigmund for taking care of me. More

by RMITCH11 Verified Customer Verified Customer

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You did a great job and I was completely satisfide with your work. It didn't take long either, thank you. your work. It didn't take long either, thank you. More

by dpatrino Verified Customer Verified Customer

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I use Klaben Ford's Service Department for oil changes, multi-point inspections, tire rotations, (and because they price match anyone local) new tires when needed. Then when I get my oil changes done, the multi-point inspections, tire rotations, (and because they price match anyone local) new tires when needed. Then when I get my oil changes done, the tire rotations are free. I've been going here now every 5,000 miles for over 10 years. The service department is fantastic. They are busy. But that is because they are good. I can send my wife in there with a vehicle and I don't have to worry about anyone taking advantage of her by bringing up several issues they "found." Don't get me wrong, they bring up legitimate services that they recommend. And then I can decide if I'd like to take care of it myself, or have them quote it. Regardless, Kim Wolfram is our Service Advisor and I trust her completely. She knows me. She knows our vehicles. She helps me get the services I want, and tells me about others. I generally do my own brakes, wipers, air filters, etc. But they change the oil, get me tires, and look over everything each time I come. And if I turn down a suggested service, there's never any browbeating. Kim has been able to explain anything I've asked. She always takes her time with me. And when I leave, I know what is going on with my vehicle. I know it's safe. And I don't have to think about it anymore. Our family is growing, and last month it was time to shop for a crew cab half ton pickup. We didn't even really consider anything but an F-150. Not because I'm in love with those. It's as good as any. But because I knew if I bought a certified used Ford, Kim would have my back. Kim is in service, but she sells cars. I buy certified used Fords (sometimes from other folks even) so I can use Klaben. I live in Atwater. Sarchione's is quite a bit closer. But I can't afford to start over building a new relationship with some other Service Advisor to save an extra 15 min drive. Kim is like having a trusted aunt that works on cars. And she's a pro. Thanks Kim. More

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Service and staff was exceptional as always Kim Wolfram is very knowledgeable and professional and is knew of the reason I continue to go to Klaben for all my service needs. Couldn’t ask for anyone better is very knowledgeable and professional and is knew of the reason I continue to go to Klaben for all my service needs. Couldn’t ask for anyone better and overall experience with Klaben is 10 out of 10 More

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Dependable & convenient times available. Friendly staff especially Kim Wolfram. I get my car washed at the end so it looks awesome. Love my Ford Pass Rewards & the benefits available unde Friendly staff especially Kim Wolfram. I get my car washed at the end so it looks awesome. Love my Ford Pass Rewards & the benefits available under Loyalty Links More

by KATHRYN TINKER Verified Customer Verified Customer

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Outstanding service and care. They have been extremely helpful, friendly and easy to work with. I highly recommend this service representative and dealership They have been extremely helpful, friendly and easy to work with. I highly recommend this service representative and dealership More

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Great experience, from initial cal for an appointment, to rental ready at drop off, to pick up after test ride from tech. Thanks Kim! rental ready at drop off, to pick up after test ride from tech. Thanks Kim! More

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Efficient, quality repairs. All work is completed timely and Klaben is always kind and courteous. Always willing to answer all of our questions. Service department representativ All work is completed timely and Klaben is always kind and courteous. Always willing to answer all of our questions. Service department representative, Kim Wolman is always knowledgeable and efficient. More

by NancyN Verified Customer Verified Customer

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We are extremely happy with the service experience at Klaben. Kim, our service rep, always does a great job of explaining the services required. She takes the time to answer our questions and we never s Klaben. Kim, our service rep, always does a great job of explaining the services required. She takes the time to answer our questions and we never seemed rushed even though it is evident that she is extraordinarily busy. We were having a major recommended service level performed and the work on our car was not completed until after 5:30 pm. We have almost an hour drive to the Klaben location, but Kim had no problem staying after the 6 pm closing. When we arrived, she still took the time to explain the repair work performed and to process our Fordpass discounts. Her attitude is always so helpful and pleasant, you would never know that she was working after closing even as it approached 7 pm. No matter the time of day, she is always willing to do whatever it takes to make her customers happy. We completely trust her recommendations and really appreciate her extraordinary efforts. More

by aegawards Verified Customer Verified Customer

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Klaben always provides a friendly and efficient check in and out process. They schedule things well and wait times are very reasonable and out process. They schedule things well and wait times are very reasonable More

by Chris W Verified Customer Verified Customer

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