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Kim Wolfram
Kim Wolfram at Klaben Ford Lincoln
Refer Me

Kim Wolfram | Page 22

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
972 Reviews

I have been in the automotive business for over 32 years. I have been ranked in the Pittsburgh Region for Top 10 Service Advisors for over 11 years with Ford Motor Company. I pride myself on great customer service, and will always be willing to go above and beyond to make sure each and every customer is happy. I work closely with many of the local Police Departments in servicing their fleet vehicles. I love working at Klaben, and truly enjoy the work I do. I enjoy meeting new people, and assisting you with future auto service. I hope to see you soon! 330-673-3139 ext 222

Dealership Experience

15 yrs, 4 mos

Industry Experience

38 yrs, 3 mos

5.0

972 Reviews

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972 Reviews of Kim Wolfram

April 27, 2022

Dealership Rating
Employee Rating

Every time I need maintenance on my vehicle, Kim is always doing her best to make sure I have the best experience and all my needs are met! More

by mbellian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Apr 29, 2022

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 27, 2022

Dealership Rating
Employee Rating

The reason I am a customer of Klaben Ford is because of Kim wolfram. This is my first Ford product and the fact that Kim is so knowledgeable about Ford products, goes out of her way to make any service ma More

by shena61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Apr 29, 2022

Klaben Ford Lincoln responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is ever anything else we can do for you! Safe travels!

April 27, 2022

Dealership Rating
Employee Rating

Exceptional treatment during a time of stress. Kim Wolfram is so helpful. Kudos to Klaben. More

by Btitus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Apr 29, 2022

Klaben Ford Lincoln responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 27, 2022

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Employee Rating

The service center is always informative and friendly for these service appointments . They are thorough and complete More

by bfreeman17239
Recommend Dealer
Yes
Helpful
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Apr 29, 2022

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 26, 2022

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Employee Rating

I have only had positive experiences with Kim and Klaben Ford. I have brought a lot of cars and this experience from start to finish has proven to be my best. More

by Lfbassmaster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Apr 28, 2022

Klaben Ford Lincoln responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

April 26, 2022

Dealership Rating
Employee Rating

Always friendly, thorough and very good with keeping me informed of timing and any concerns that may have been discovered. More

by cwmay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Apr 29, 2022

Klaben Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 22, 2022

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Employee Rating

I have been doing business with Klaben for 30 years, I am very satisfied with them More

by ilenin3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe French

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Apr 24, 2022

Klaben Ford Lincoln responded

Hello, Thank you for taking the time to notice those efforts and for leaving such an awesome review! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

April 22, 2022

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Employee Rating

Mona has been my service advisor for over 9 years. She always provides excellent service when taking care of my Escape. I always receive great service whenever I bring my car in. Mona Crooks always ke More

by fairyrain826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Joe French, Sean Bradford , Mario Palomba, Brandon Pritchett

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Apr 24, 2022

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mona here at Klaben Ford! We can't wait to see you again, have a great day.

April 21, 2022

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Employee Rating

People are very friendly. Waiting are is very nice. If you have a issue they take care of it. More

by Sheeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Alcorn

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Apr 23, 2022

Klaben Ford Lincoln responded

Hi, thank you for taking the time out of your day to tell us about your experience. Safe travels!

April 20, 2022

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Employee Rating

Kim was amazing throughout the whole work. Thank you so much for your honesty. I will visit this dealership over and over again. More

by moe gitiforooz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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