Kyle Eddy | Page 3
Express Service Advisor
Ken Ganley Kia Mentor
9090 Mentor Avenue
Mentor, OH 44060
31 Reviews
Write a Review31 Reviews of Kyle Eddy
December 29, 2023
Tim in service was great again ! All very good! I noticed you a lot of new cars on the lot! All very good! I noticed you a lot of new cars on the lot! More
Other Employees Tagged: Chelsey Padula, Nate Ferris, Erica Hughes, Zach Piotrowski, Michael Ross, Michael Lindner, Brian Snowden, Rebecca Banks , Tim
December 29, 2023
Excellent, rapid, efficient, thanks a lot for the service, I really appreciate for your help service, I really appreciate for your help More
Other Employees Tagged: Chelsey Padula, Nate Ferris, Erica Hughes, Zach Piotrowski, Michael Ross, Michael Lindner, Brian Snowden, Rebecca Banks
December 27, 2023
I have been going to Ken Ganley Kia in Mentor for two years with my father-in-law’s 2020 Forte that he bought in another state. They are great. They never give me a hard time or a hard sales pitch. They years with my father-in-law’s 2020 Forte that he bought in another state. They are great. They never give me a hard time or a hard sales pitch. They do what I say, tell me what I may not have been aware of, and send me on my way. More
December 11, 2023
I have purchased my last four vehicles from Mentor Ganley Kia and have always had great service. The maintenance scheduling works great and staff is courteous and professional. Kia and have always had great service. The maintenance scheduling works great and staff is courteous and professional. More
December 09, 2023
Rebecca at the service desk was very friendly and pleasant to work with today during my visit pleasant to work with today during my visit More
Other Employees Tagged: Chelsey Padula, Nate Ferris, Erica Hughes, Zach Piotrowski, Michael Ross, Michael Lindner, Brian Snowden, Rebecca Banks
November 30, 2023
Great people great place I would never take my car anywhere else. Five stars and I’d give more if I could. anywhere else. Five stars and I’d give more if I could. More
Other Employees Tagged: Chelsey Padula, Nate Ferris, Erica Hughes, Zach Piotrowski, Michael Ross, Michael Lindner, Brian Snowden, Rebecca Banks
November 27, 2023
Zero customer service. Zero communication. Service manager was extremely rude. Phones aren’t answered in the service department, they’re answered by another area of the dea Zero communication. Service manager was extremely rude. Phones aren’t answered in the service department, they’re answered by another area of the dealership (to set up appointments). If you call with questions after being transferred to “the service department” beware of the answers you receive because the people answering the phones in that area are not even near the mechanics and in my case knew nothing about the process of the engine replacement, but was very confident in telling me what I should do causing a whole other mess and months more time. The only time there was any communication was after corporate and consumer affairs escalated the case and the communication was only ever from corporate. Even they had many unanswered emails and never an answered phone call when they tried to contact them. If you like Kia’s don’t buy from Ken Ganley of Mentor. If you do buy from there and need to have it serviced because of a recall, see if you can take it to another Kia dealership. I like my car, but I hope I never have to take it back to Ken Ganley Kia of Mentor for service. More
Other Employees Tagged: Hank Lamson, Nate Ferris, Zach Piotrowski, Brian Snowden, Rebecca Banks
November 16, 2023
A great place to get your vehicle serviced. Very friendly, fast and professional. Thank you Very friendly, fast and professional. Thank you More
Other Employees Tagged: Chelsey Padula, Nate Ferris, Erica Hughes, Zach Piotrowski, Michael Ross, Michael Lindner, Brian Snowden, Rebecca Banks