Kyle Swanson
Kyle Swanson at Mercedes-Benz of Hagerstown
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Kyle Swanson | Page 4

Sales & Leasing Consultant

Mercedes-Benz of Hagerstown

1955 Dual Highway
Hagerstown, MD 21740

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5.0
210 Reviews

Kyle joined us in the Spring of 2018. Prior to becoming a Sales Professional here at MBH, he worked several years in the European parts business at Potomac German Auto. Kyle has vast knowledge in European vehicles, especially the Mercedes-Benz & BMW. Kyle not only has a vast knowledge in European vehicles, especially the ones coming out of Germany but he takes pride in promoting safe driving aspects too! Kyle currently resides in Frederick, MD. When not at work, Kyle likes to play music and take road trips. Since Kyle has been with us for only a short while, he's working towards his Mercedes-Benz Master Certification & seeing the Mercedes-Benz F1 Team racing in person.

Dealership Experience

6 yrs, 3 mos

Industry Experience

18 yrs, 4 mos

Languages Spoken

English English

5.0

210 Reviews

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210 Reviews of Kyle Swanson

August 08, 2023

Dealership Rating
Employee Rating

I’ve been a returning customer more than once so indicates I’m pleased with the dealership and customer service. Thank you! More

by ilhj7781
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Stonebraker , Charlie Baker

Aug 09, 2023

Mercedes-Benz of Hagerstown responded

It is always our pleasure to assist you! Thanks for choosing Mercedes-Benz of Hagerstown and for highlighting our team's commitment to caring customer service. Until next time, drive safely!

August 01, 2023

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Employee Rating

Awesome, Amazing, Wonderful,Outstanding, Customer Service Courteous Professional Respectful Representatives of and For your Company Due Diligence Polite More

by policeman6150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 02, 2023

Mercedes-Benz of Hagerstown responded

We're over the moon to know you had such a positive experience with our team at Mercedes-Benz of Hagerstown! Your kind words about our customer service are greatly appreciated. Thanks for taking the time to share your feedback!

Aug 14, 2023

policeman6150 responded

You are Very Welcome. Thank you so very much. BTW; Speaking of Over The Moon; The Chocolate is Absolutely Amazing Awesome Deliciousness.

August 01, 2023

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Employee Rating

First class dealer that truly represents the Mercedes Benz brand and provides the excellence that one should expect More

by CLAYWILLIAMS
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Aug 01, 2023

Mercedes-Benz of Hagerstown responded

We're so glad to know that you had a first-class experience with us at Mercedes-Benz of Hagerstown! Safe travels, and we hope to see you back!

July 31, 2023

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Employee Rating

Kyle was very kind and helpful and patient with us while we were shopping for my new SUV. I will definitely be a forever customer. Thank you so much! I am very happy with my new GLE 350. More

by Holly B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 01, 2023

Mercedes-Benz of Hagerstown responded

Holly, we're delighted to know that Kyle provided you with a great shopping experience at Mercedes-Benz of Hagerstown. We appreciate your support and hope to see you again down the road!

July 24, 2023

Dealership Rating
Employee Rating

Kyle was great to work with. No pressure and didn't try to upsell me on stuff I didn't need/want. Overall great experience! More

by bpearson4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jul 24, 2023

Mercedes-Benz of Hagerstown responded

Thank you for the review! We are so glad to hear that you had such a successful purchase experience working with Kyle and the Mercedes-Benz of Hagerstown team. Drive safely, and we hope to see you back!

July 05, 2023

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Kyle was lovely to work with. He understood that I have a lot on my plate and needed this deal to be completed swiftly! He communicated effectively with me and made sure to check More

by Nandi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 05, 2023

Mercedes-Benz of Hagerstown responded

Nandi, thank you so much for the kind words! We're glad to hear that Kyle provided excellent service and made your car-buying experience stress-free. Enjoy your new Mercedes-Benz, and if you have any further questions or need assistance in the future, don't hesitate to reach out. Drive safely!

June 15, 2023

Dealership Rating
Employee Rating

Kyle is an excellent sales liaison, and I say liaison because he was not pushy at all. The car with the options that we wanted was not in stock at dealership so Kyle went out in the hunt to ensure that w More

by ndepatto
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Austin Shemon, Lisa Stonebraker

Jun 16, 2023

Mercedes-Benz of Hagerstown responded

Thank you for the great review. We're so glad to hear that Kyle provided you with an excellent purchasing experience and went above and beyond to find the perfect car for you. We appreciate your recommendation and hope you enjoy your new Mercedes-Benz!

June 04, 2023

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Employee Rating

I have been a customer of Mercedes Benz Hagerstown for over twenty years and was always happy with the service provided. Working with Kyle on the purchase of my new car was a great experience. He was very More

by ldwilczak
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lexi Livelsberger

Jun 05, 2023

Mercedes-Benz of Hagerstown responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Kyle and the Mercedes-Benz of Hagerstown team. Drive safely, and we hope to see you back again down the road!

April 04, 2023

Dealership Rating
Employee Rating

Working with Kyle was a great experience! No pressure, excellent customer service! I will highly recommend Mercedes Benz Hagerstown to family and friends! More

by kdrabick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2023

Mercedes-Benz of Hagerstown responded

We're glad to hear you enjoyed working with Kyle! We'll be sure to pass on your kudos. Our team appreciates your business and hopes to see you again at Mercedes-Benz of Hagerstown!

March 10, 2023

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Employee Rating

Kyle and Austin were great to work with and made my purchase easy. I would recommend anyone looking to buy to you guys a try. More

by eac65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Shemon , Charlie Baker

Mar 10, 2023

Mercedes-Benz of Hagerstown responded

Kyle and Austin will appreciate the shoutout! Thank you for working with us here at Mercedes-Benz of Hagerstown.

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