Lenny Farnam
Lenny Farnam at DePaula Ford
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Lenny Farnam | Page 2

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
679 Reviews
4.9

679 Reviews

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679 Reviews of Lenny Farnam

April 21, 2024

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Employee Rating

It was a pleasure to work with Lenny in the service department. He kept us informed on the status of our vehicle and got us out within the time promised. More

by Elaine
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Recommend Dealer
Yes

April 21, 2024

Dealership Rating
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KEEP DOING WHAT YOU ARE DOING AND KEEP IT SIMPLE EVERYTHING WENT WELL WHY JUST FIFTEEN WORDS. BIG UP! More

by EDWARDFORD
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Recommend Dealer
Yes

April 20, 2024

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Always the best … prompt, thorough, skilled, and excellent customer service. DePaula just does it right! More

by joshuamklein
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Recommend Dealer
Yes

April 20, 2024

Dealership Rating
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Great service, staff very friendly. The pick up drop off is a great courtesy. Thanks again More

by gixxerfan1000
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Luis Correa

April 18, 2024

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Employee Rating

Great Service and pick-up and return for service on a Saturday. Some confusion on tire replacement but will inquire to clear up what happened. More

by FREZZ638
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Recommend Dealer
Yes

Other Employees Tagged: Lenny, Farnam

April 18, 2024

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They both handled MY impatience like professionals and resolved the issue expeditiously and vehicle was completed earlier than anticipated. More

by Gregg Mulgrew
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Luis Correa

April 18, 2024

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Employee Rating

Lenny was amazing! He kept me in the loop the entire time. He was courteous, knowledgeable and great to deal with! More

by squirrely515
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Recommend Dealer
Yes

April 18, 2024

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Lenny was great to deal with. They did only what was needed and it was completed sooner than promised. More

by todddanz
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Recommend Dealer
Yes

April 17, 2024

Dealership Rating
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Excellent sales and service. We have purchased several vehicles from DePaula and also used their service department several times. Great customer service More

by Ford2009
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Luis Correa

April 17, 2024

Dealership Rating
Employee Rating

Lenny was great. Personable and knowledgeable and not pushy. As for recommending the service center. I'll just say that so far, yes. That really comes down the road. More

by khunabg
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Recommend Dealer
Yes
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