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Lisa Chea
Refer Me
185 Reviews
Dealership Experience
9 yrs, 5 mos
Industry Experience
21 yrs, 1 mo
185 Reviews
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185 Reviews of Lisa Chea
April 26, 2018
Drive shaft noise I brought my 2014 E350 to the service department because there was some noise coming from my drive shift. The service Lisa Chea demonstrated towards m I brought my 2014 E350 to the service department because there was some noise coming from my drive shift. The service Lisa Chea demonstrated towards my needs were excellent. More
by TOMMIE.MITCHELL20
Verified Customer
Helpful 
April 25, 2018
Service is great but pricing is definitely higher Have no problems with service advisor she is great, but overall pricing is definitely higher than other dealers performing the same service. Once you Have no problems with service advisor she is great, but overall pricing is definitely higher than other dealers performing the same service. Once you bring up a competitors quote they always say they will match, but why didn’t I get charged that price to begin with. Only reason I choose to go here is because it’s local and convienent, I have been purchasing from them for a while now. Also new rule about car washes being only on weekdays from 1pm to 5pm or something along the lines of that. Basically having hours where no one is able to come, dumbest rule. More
by chouj888
April 25, 2018
Fantastic service Everyone is so professional and courteous. Whether it is an unexpected flat tire or scheduled routine service, the service department makes the proces Everyone is so professional and courteous. Whether it is an unexpected flat tire or scheduled routine service, the service department makes the process so easy. Keep up the great work Rallye! More
by happy Benz owner
Other Employees Tagged: Ken Vachris, Katie Lyons
April 20, 2018
My service experience This was my first time, and my overall experience went well. Staff were courteous and efficient. My wait time was 20 minutes or less on my drop and pi This was my first time, and my overall experience went well. Staff were courteous and efficient. My wait time was 20 minutes or less on my drop and pick up. More
by KAYDEN27
Other Employees Tagged: John Ciccotelli
April 18, 2018
Great service My service representative Lisa Chea was very friendly an helpful in meeting all my needs. My overall experience at Ralleye Mercedez was very satisfyin My service representative Lisa Chea was very friendly an helpful in meeting all my needs. My overall experience at Ralleye Mercedez was very satisfying and wouldn't hesitate to visit again. More
by SNARINE1974
April 16, 2018
Good but need more attention. I just bought GL550 but Ms Marienne's sales attitude and behaviour is too bad. She is very rude with customers. I am very much dissatisfied with I just bought GL550 but Ms Marienne's sales attitude and behaviour is too bad. She is very rude with customers. I am very much dissatisfied with her dealings. My GL 550 I got delivery from her but she did not give enough time to show the functions of the car. There is still Problems facing with Lane Keeping Assistance which did not perform during driving. I shown the car to your service center and they look into the matter taking the car two days in your service center but still it does not work properly. I talked to Ms Lisa and informed her the same. Pls let me know what I need to do now. More
by KHALEQUE
Other Employees Tagged: Marianne Leborgne
April 14, 2018
Super My experience was super. Everyone was very helpful. From doorman to cashier. Lisa S usual was extremely helpful and always very professional. Thank yo My experience was super. Everyone was very helpful. From doorman to cashier. Lisa S usual was extremely helpful and always very professional. Thank you Lisa More
by STURTLE101
April 13, 2018
Always treated w/ the highest level of respect. From the second I pull up everyone I deal w/ from beginning to end is extremely cooperative and courteous. I always enjoy my experience at Rallye. From the second I pull up everyone I deal w/ from beginning to end is extremely cooperative and courteous. I always enjoy my experience at Rallye. More
by SMRTMTH4U
Other Employees Tagged: Jerry Sherry, Katie Lyons , Charles Ludemann, Kevin Park
April 11, 2018
Package A/one year anniversary service Overall, service experience and delivery we're good, especially from my service rep, Lisa Chea. Lisa was very attentive and on top of that things need Overall, service experience and delivery we're good, especially from my service rep, Lisa Chea. Lisa was very attentive and on top of that things needed done including the software update I mentioned prior to bringing vehicle in for service. She timed my arrival to pick up the vehicle perfectly. I'll be sure to continue to go to her for future service support. While this is minor but I would like to mention that when I picked up my car, all floor mats were soaking wet of which the two front seats had puddles. Was easy enough for me to dry it off with paper towels and airing it off when I got home but thought it was worth mentioning. More
by LIENLE1020
April 05, 2018
Totally WOW experience. From the minute I arrived they made me feel very comfortable. I was early for my appointment the receptionist was very courteous asked if I would Like From the minute I arrived they made me feel very comfortable. I was early for my appointment the receptionist was very courteous asked if I would Like a cup of coffee while she tried to find another service adviser. My service adviser arrived early and took me immediately My appointment was for 730AM I drove off in a brand new GLA 250 loaner at 730AM. Lisa called me at 1030AM to let me know the car was ready. I arrived with the loaner at the Service Reception Area @ 1130 AM they opened the door for me told me to leave the key in the GLA and escorted me to the cashier. By the time I was done signing the Paper Work My GLA 250 was waiting for me outside the cashiers office. The GLA was washed looked like new. The best service Experience I have ever had.. More
by michael.milo.927
