Lorena Renteria-Hernandez | Page 13

Great Experience Consistently a great experience! Everyone is always professional, helpful, service is prompt and stress free. Lorena is always a pleasure to deal wit Consistently a great experience! Everyone is always professional, helpful, service is prompt and stress free. Lorena is always a pleasure to deal with and very accommodating. More

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Fast and eficent excelente atención y rápido servicio , tiempo de estadía en espera para el servicio fue agradable y cómodo , la atención del personal muy amable . El excelente atención y rápido servicio , tiempo de estadía en espera para el servicio fue agradable y cómodo , la atención del personal muy amable . El carro quedo perfectamente bien More

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Fast, efficient, thoughtful service and service advisor Lorena is just the very best service advisor. She's always on time, she's always ready. She knows me and my car and is wonderfully helpful. Lorena is just the very best service advisor. She's always on time, she's always ready. She knows me and my car and is wonderfully helpful. More

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Outstanding Service In the 20 years that I have been doing business with this dealership it is the first time I have received outstanding service. When I brought my Auto In the 20 years that I have been doing business with this dealership it is the first time I have received outstanding service. When I brought my Auto for service my loaner car was ready my service advisor listened to my Concerns and explained what needed to be done. The Auto was ready on time of pick up and Lorena my service Advisor took time to answer all my questions and explained all of my concerns. More

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Incredibly helpful I came into the dealer just wanting to purchase my dream car, a Mercedes. Not knowing much about cars I wanted the most economical one. Franz and Lean I came into the dealer just wanting to purchase my dream car, a Mercedes. Not knowing much about cars I wanted the most economical one. Franz and Leandro were extremely helpful making sure the car I wanted exceeding my needs. With true help of my family and Franz I was able to purchase my first Mercedes CLA 250 sport and I couldn't be happier. Thank you Mercedes Benz of Coral Gables! More

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Quick tire change As always, Lorena took care of our service needs. Needed to replace tire after a flat. She fit us in and had us out promptly. Thanks As always, Lorena took care of our service needs. Needed to replace tire after a flat. She fit us in and had us out promptly. Thanks More

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Quality customer Care Great service... Lorena is the best ever... She gets the job done always... No questions asked... Very efficient & professional!!! She provided qualif Great service... Lorena is the best ever... She gets the job done always... No questions asked... Very efficient & professional!!! She provided qualify services. It is always a pleasure to receive qualkgh services. Thank you. More

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My daughter Gabriela's MBenz! Goes to College! My daughter came home and I noticed noise. Took car in and it was checked and repaired immediately. I was blessed that my Salesman George Ciorobea not My daughter came home and I noticed noise. Took car in and it was checked and repaired immediately. I was blessed that my Salesman George Ciorobea notice the tires were not only bald but they had bubbles in front. We got new tires and I thanked him for saving my daughter's life! Ana & Lorena my service advisors were 100% on top of things as always and help make all perfect!! We are in great hands!! More

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Programmed Maintenance on time Lorena always has took care of our cars. Great advisor with great commitment to quality and service. Car was ready and promised and the location has a Lorena always has took care of our cars. Great advisor with great commitment to quality and service. Car was ready and promised and the location has amenities to wait right there. More

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Amazing service This was the first time I had to take my car in for scheduled service. From making the appointment to getting my car back, the entire process was qui This was the first time I had to take my car in for scheduled service. From making the appointment to getting my car back, the entire process was quick, easy and effective. Very professional and friendly service as well. More

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