Lorri Aiono-Dimoff

They kept my brand new wheel lock key that I ordered with a new set of wheels and gave me a old used beat up one. Then lied about it, told me that’s the one they use when I clearly handed the mechanic my ne a new set of wheels and gave me a old used beat up one. Then lied about it, told me that’s the one they use when I clearly handed the mechanic my new one. They never switch the two wheels that were on wrong reason I handed them the wheel lock in the first place. Overall second time coming here advisor and mechanics was nice way better than the first service I had. That time the advisor was rude and disrespectful to his employee! My score was based off me not getting my brand new wheel lock back which was not cheap ! More

by randy.jiles Verified Customer Verified Customer

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Excellent and timely service. Wonderful customer service. I always recommend Toyota to my friends and family. Wonderful customer service. I always recommend Toyota to my friends and family. More

by Folefac Verified Customer Verified Customer

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I had a very pleasant experience at the dealership and would recommend it for a friend would recommend it for a friend More

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My experience was awesome and will always work Heiser Toyota. I was satisfied with the level of expertise in the dealership Toyota. I was satisfied with the level of expertise in the dealership More

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Lorri and Jorgo were very personable and kept me at ease during my car buying experience. I had a time-crunch and both were very respectful of my time. during my car buying experience. I had a time-crunch and both were very respectful of my time. More

by kfitzgerald Verified Customer Verified Customer

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Found pretty significant damage that admittedly was missed at purchase (looked at car at night and picked up in the rain Damage wasnt noticeable until in the sun. Online pics look edited). Salesperson missed at purchase (looked at car at night and picked up in the rain Damage wasnt noticeable until in the sun. Online pics look edited). Salesperson wont return calls. More

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Darrin was very helpful in answering each and every one of my questions no matter how repetitive it got and worked with me extensively to get me the best deal on the vehicle. As a first time car buyer I wo of my questions no matter how repetitive it got and worked with me extensively to get me the best deal on the vehicle. As a first time car buyer I would say I enjoyed my experience. More

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Friendly, helpfull. They answered all our questions. They worked with us to reach the final price. They answered all our questions. They worked with us to reach the final price. More

by dpgrabow Verified Customer Verified Customer

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Overall great Overall Lorri was genuine about helping us find the right car. She was not pushy or looking to make the sale. find the right car. She was not pushy or looking to make the sale. More

by jimmykavang Verified Customer Verified Customer

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Al is a very kind caring and considerate employee that I have dealt with several times at Heiser Toyota. He really seems to go out of his way to make sure you’re taken care of and make sure you are happy wi have dealt with several times at Heiser Toyota. He really seems to go out of his way to make sure you’re taken care of and make sure you are happy with your purchase. I highly recommend Al as a sales person and I recommend Heiser Toyota More

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