Maddie Smith
Maddie Smith at Subaru of Little Rock

Maddie Smith

Service Manager

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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5.0
20 Reviews

Dealership Experience

3 yrs, 8 mos

5.0

20 Reviews

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20 Reviews of Maddie Smith

December 08, 2025

Dealership Rating
Employee Rating

Th is dealership & the people who work there are amazing. The service, communication, and inspection video are unique and impressive aspects of Subaru of LR compared to any other dealership. Thanks guys! More

by kxpaige
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gage Scott, Burt Prickett, Duncan Howard , Omar :)

Dec 08, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

November 29, 2025

Dealership Rating
Employee Rating

It has always been a pleasant experience having my Crosstrek serviced at Subaru of Little Rock. More

by megbinz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Perez

Nov 29, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

November 12, 2025

Dealership Rating
Employee Rating

Always professional and friendly service. Great communication with members of the staff regarding status of my vehicle.Very comfortable waiting area too. More

by jdshurgar
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Pearson, Alex Perez

Nov 12, 2025

Subaru of Little Rock responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Subaru of Little Rock. We look forward to having you as one of our valued customers for many more years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

October 25, 2025

Dealership Rating
Employee Rating

I always enjoy the people that work with me at Subaru of LR. Great service. More

by megbinz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Perez

Oct 25, 2025

Subaru of Little Rock responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

October 25, 2025

Dealership Rating
Employee Rating

My 2020 Subaru Ascent seems to be performing very well. Hopefully this transmission fix will prove to be totally successful. A special thank you to Clavius Baker and Maddie (Smith) Vanhorn. More

by Navy Dave
Recommend Dealer
Yes

Other Employees Tagged: Clayvius Baker

Oct 26, 2025

Subaru of Little Rock responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

October 19, 2025

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Every time I go to Subaru I always get first class treatment. I don't know who runs the Service Dept. manager is, but they ought to get a raise. More

by JLAURENZI02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Duncan Howard

Oct 19, 2025

Subaru of Little Rock responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

September 18, 2025

Dealership Rating
Employee Rating

Great service! ! Wonderful dealership and amazing people. Thank you for all that y'all do!!! More

by annafloyd14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Subaru of Little Rock responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 29, 2025

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Employee Rating

Jesse & Maddy are always very knowledgeable and always take care of whatever I might have come in for. They are very attentive and helpful. More

by NIKONJANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessie Havniear

Jul 29, 2025

Subaru of Little Rock responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 28, 2025

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Employee Rating

My advisors were very thoughtful and professional they made sure that I was a very happy customer in the service that they provided to me . More

by sandrareese7162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gage Scott, Kipperlie Davis

Jul 28, 2025

Subaru of Little Rock responded

Thanks for sharing about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 27, 2025

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Employee Rating

You will not find a more polite and informative service staff. Every time I’ve gone in, they’ve worked hard to make sure my insurance and warranty benefits were used to fully. More

by eyedoc1reb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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