Maddie Smith
Maddie Smith at Subaru of Little Rock

Maddie Smith

Service Manager

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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5.0
22 Reviews

Dealership Experience

3 yrs, 9 mos

5.0

22 Reviews

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22 Reviews of Maddie Smith

January 11, 2026

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Employee Rating

Jessie always kept me informed. There is a small disconnect between the people that take service bookings over the phone and the service department. I had asked about getting a smal More

by CHUCKT3217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessie Havniear

Jan 11, 2026

Subaru of Little Rock responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 10, 2026

Dealership Rating
Employee Rating

The best Subaru dealership, fast service and reasonably priced. Comparable amenities with an active snack station. Everyone with a Subaru must go here if they are in Arkansas!! More

by sethvh10
Service Price Transparency
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Recommend Dealer
Yes
Jan 10, 2026

Subaru of Little Rock responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Subaru of Little Rock. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

December 08, 2025

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Employee Rating

Th is dealership & the people who work there are amazing. The service, communication, and inspection video are unique and impressive aspects of Subaru of LR compared to any other dealership. Thanks guys! More

by kxpaige
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gage Scott, Burt Prickett, Duncan Howard , Omar :)

Dec 08, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

November 29, 2025

Dealership Rating
Employee Rating

It has always been a pleasant experience having my Crosstrek serviced at Subaru of Little Rock. More

by megbinz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Perez

Nov 29, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

November 12, 2025

Dealership Rating
Employee Rating

Always professional and friendly service. Great communication with members of the staff regarding status of my vehicle.Very comfortable waiting area too. More

by jdshurgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Pearson, Alex Perez

Nov 12, 2025

Subaru of Little Rock responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Subaru of Little Rock. We look forward to having you as one of our valued customers for many more years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

October 25, 2025

Dealership Rating
Employee Rating

I always enjoy the people that work with me at Subaru of LR. Great service. More

by megbinz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Perez

Oct 25, 2025

Subaru of Little Rock responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

October 25, 2025

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Employee Rating

My 2020 Subaru Ascent seems to be performing very well. Hopefully this transmission fix will prove to be totally successful. A special thank you to Clavius Baker and Maddie (Smith) Vanhorn. More

by Navy Dave
Recommend Dealer
Yes

Other Employees Tagged: Clayvius Baker

Oct 26, 2025

Subaru of Little Rock responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

October 19, 2025

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Employee Rating

Every time I go to Subaru I always get first class treatment. I don't know who runs the Service Dept. manager is, but they ought to get a raise. More

by JLAURENZI02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Duncan Howard

Oct 19, 2025

Subaru of Little Rock responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

September 18, 2025

Dealership Rating
Employee Rating

Great service! ! Wonderful dealership and amazing people. Thank you for all that y'all do!!! More

by annafloyd14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Subaru of Little Rock responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 29, 2025

Dealership Rating
Employee Rating

Jesse & Maddy are always very knowledgeable and always take care of whatever I might have come in for. They are very attentive and helpful. More

by NIKONJANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessie Havniear

Jul 29, 2025

Subaru of Little Rock responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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