I went through the process of leasing a car (for the first time) in July, I could not be happier with my choice! Every experience from beginning to end has been wonderful! They make servicing and caring for my car so easy!
"Awesome experience, very friendly, state of the art facility"
My salesperson, Mark Desmarais, was very thorough throughout the entire process. He was patient as I spent 6 months trying to decide on a car, he listened to my wish list and helped me select the right car (Highlander) when I was ready. He explained all of the features in detail and spent considerable time making sure I knew how to use the car. Mark followed the process through and made sure the paperwork was ready to go when I was ready to pick up the car. It was a wonderful transaction! I highly recommend Toyota of Scranton - I honestly can't wait to go back for service. They have a Dunkin Donuts and WiFi in a beautiful room while you wait.
When we began researching a new vehicle we had no idea what we wanted. After several months we decided on a 4Runner. After visiting several websites and few dealerships we stopped in at Scranton. No one "attacked" us in the parking lot and when we did speak with someone they referred us to another sales person since they already had a client. It was so nice not to be pressured! When we told them what we wanted and they didn't have it they were able to locate it and have it brought in for us. The whole process took less than a week and each step was painless. Everyone was so nice!
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