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Mark Desmarais
Mark  Desmarais, Sales Professional, Toyota of Scranton
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Mark Desmarais

Sales Professional

Toyota of Scranton

3400 North Main Ave
Scranton, PA 18508

3 Reviews of Mark Desmarais

February 17, 2017

Dealership Rating
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Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Excellent!"

- jkcar91

I went through the process of leasing a car (for the first time) in July, I could not be happier with my choice! Every experience from beginning to end has been wonderful! They make servicing and caring for my car so easy!

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Recommend Dealer
Yes

Other Employees Tagged: Sean Fisher

Feb 17, 2017

Toyota of Scranton responded

jkcar91, Thank you for the positive review and rating. We are happy to know you had an outstanding experience when leasing and servicing your new Toyota. Please let us know if you need anything. We look forward to seeing you at your next visit to our dealership. Mary Jo Preno, Vice President Guest Experience

September 29, 2015

Dealership Rating

"Awesome experience, very friendly, state of the art facility"

- geld30

My salesperson, Mark Desmarais, was very thorough throughout the entire process. He was patient as I spent 6 months trying to decide on a car, he listened to my wish list and helped me select the right car (Highlander) when I was ready. He explained all of the features in detail and spent considerable time making sure I knew how to use the car. Mark followed the process through and made sure the paperwork was ready to go when I was ready to pick up the car. It was a wonderful transaction! I highly recommend Toyota of Scranton - I honestly can't wait to go back for service. They have a Dunkin Donuts and WiFi in a beautiful room while you wait.

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Recommend Dealer
Yes
Nov 29, 2015

Toyota of Scranton responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with Mark and the rest of the team and we look forward to seeing you at our dealership in the future. Be well, Mary Jo Preno, Vice President of Communication, 570-702-8776

August 21, 2015

Dealership Rating

"Pressure Free!"

- LesleyML

When we began researching a new vehicle we had no idea what we wanted. After several months we decided on a 4Runner. After visiting several websites and few dealerships we stopped in at Scranton. No one "attacked" us in the parking lot and when we did speak with someone they referred us to another sales person since they already had a client. It was so nice not to be pressured! When we told them what we wanted and they didn't have it they were able to locate it and have it brought in for us. The whole process took less than a week and each step was painless. Everyone was so nice!

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Recommend Dealer
Yes

Other Employees Tagged: MaryJo Preno

Aug 29, 2015

Toyota of Scranton responded

Thank you so much for your terrific review about our dealership. We strive to keep our guests satisfied and it is fantastic to know that our team provided you with a pressure free and painless experience. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Mary Jo Preno, Vice President of Communication, 570-702-8776

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