Mark Matuszewski | Page 4
Service Advisor
Mercedes-Benz of St. Charles
225 N. Randall Road
St. Charles, IL 60174
86 Reviews
Write a Review86 Reviews of Mark Matuszewski
July 12, 2020
Accomadating a customer in these Pandanmic times I knew that my Benz needed a service job and I drove it to the dealer to set an appointment. I was pleasantly surprised how accommodating both Mark a I knew that my Benz needed a service job and I drove it to the dealer to set an appointment. I was pleasantly surprised how accommodating both Mark and Brad were. They arranged for my auto to be serviced that same day and let me use a loaner to not disrupt my day. Such forethought goes a long way in my busy schedule. Your dealership will be the first in recommendation for honest deals and excellent service. Henry Lozinski More
Other Employees Tagged: Brad Schrank
July 04, 2020
Winnebago RV Recalls, updates and oil change done, best ever My husband and I experienced excellent service, comfortable waiting area and pleasant and friendly staff. We had to drive 60 miles to find this profe My husband and I experienced excellent service, comfortable waiting area and pleasant and friendly staff. We had to drive 60 miles to find this professional service, well worth the miles! More
Other Employees Tagged: Dean Pontrelli
June 21, 2020
Always excellent service! Always a very pleasant experience! Always excellent staff!... The staff was very thorough and a pleasure to work with. They made sure everything was perfect! experience! Always excellent staff!... The staff was very thorough and a pleasure to work with. They made sure everything was perfect! More
Other Employees Tagged: Dean Pontrelli
June 18, 2020
Great Job Mark was great to work with and his customer service is spot on! Mark kept me informed with the texting and was flexible on the pick up of my vehicle. Mark was great to work with and his customer service is spot on! Mark kept me informed with the texting and was flexible on the pick up of my vehicle. More
June 07, 2020
Excellent service! My appointment was scheduled online. It was easy and convenient. I had an excellent service experience with Mark. St Charles Mercedes has Friendly My appointment was scheduled online. It was easy and convenient. I had an excellent service experience with Mark. St Charles Mercedes has Friendly and helpful staffs. More
April 24, 2020
Service was fast, professional and complete. Service team practiced social distancing making my visit more comfortable. Mark kept in communication, keeping me was fast, professional and complete. Service team practiced social distancing making my visit more comfortable. Mark kept in communication, keeping me updated on the service activities. More
March 22, 2020
Always excellent service Very good service. The work is always done quickly and well and it's a nice place to wait for the service to complete. Very good job. Very good service. The work is always done quickly and well and it's a nice place to wait for the service to complete. Very good job. More
January 18, 2020
Great service Dept. Quick and accommodating! Mark in service is always friendly quick and helpful! They are on top of things like recalls and future service needs! service is always friendly quick and helpful! They are on top of things like recalls and future service needs! More
December 20, 2019
All good Sure wish a $625 trans fluid change included a flush instead of a pan drop & filter change as most of the fluid is in the torque converter Sure wish a $625 trans fluid change included a flush instead of a pan drop & filter change as most of the fluid is in the torque converter More
Other Employees Tagged: Julianne Salomon
November 14, 2019
They always take care of all my automotive needs anytime my car needs any type of service. My sales technician, Dean Pontrelli is outstandingly great my car needs any type of service. My sales technician, Dean Pontrelli is outstandingly great More
Other Employees Tagged: Dean Pontrelli