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Mark Matuszewski
Mark Matuszewski | Page 5
Service Advisor
Mercedes-Benz of St. Charles
225 N. Randall Road
St. Charles, IL 60174
87 Reviews
87 Reviews
Write a Review87 Reviews of Mark Matuszewski
November 14, 2019
They always take care of all my automotive needs anytime my car needs any type of service. My sales technician, Dean Pontrelli is outstandingly great my car needs any type of service. My sales technician, Dean Pontrelli is outstandingly great More
by David Hochberg
Other Employees Tagged: Dean Pontrelli
Helpful 
November 06, 2019
The dealership is only as good as the people in it, if you don’t have the right people in the right place the dealership is worthless. The people I was dealing with were excellent they met all my expectat you don’t have the right people in the right place the dealership is worthless. The people I was dealing with were excellent they met all my expectations plus. The job is well done. More
by Michael
Other Employees Tagged: Ron Neal
September 21, 2019
Professional and productive as always. I have never had anything but professional, convenient top notch experiences with the service department at St. Charles location. Would highly recomm I have never had anything but professional, convenient top notch experiences with the service department at St. Charles location. Would highly recommend to any Benz owner. More
by Steichen
September 16, 2019
Class C sprinter service When we arrived for a 2:00pm appointment for the "A" service they were ready for us with no waiting. This was the first time in for service not all d When we arrived for a 2:00pm appointment for the "A" service they were ready for us with no waiting. This was the first time in for service not all dealers service the sprinter chassis. More
by slh66
March 30, 2019
Great service and friendly peole They are always on time, return your car clean and neat, the service is great and lovely and friendly people. Mark Matuszewski does an extra mile all They are always on time, return your car clean and neat, the service is great and lovely and friendly people. Mark Matuszewski does an extra mile all the time. Fully recommend. More
by Mauro P Trevisani
March 15, 2019
Check engine light came on Everyone is very customer focused. I am consistently impressed with quality interactions! They always take great care of me and my car. Great experien Everyone is very customer focused. I am consistently impressed with quality interactions! They always take great care of me and my car. Great experiences surpassing expectations More
by Suzy
Other Employees Tagged: Dean Pontrelli
March 06, 2019
Sprinter oil change Awesome job and no delays . Mark is great. The work was done professionally . It is hard to find a dealership that works on our navion rv. Awesome job and no delays . Mark is great. The work was done professionally . It is hard to find a dealership that works on our navion rv. More
by Gb
January 26, 2019
The best! St. Charles Mercedes service center is the best out there! The greatest people who provide personalized, caring professional service in a fabulous en St. Charles Mercedes service center is the best out there! The greatest people who provide personalized, caring professional service in a fabulous environment! I will never go anywhere else! More
by Str888oop
Other Employees Tagged: Craig Falkenthal, Dean Pontrelli , Julianne Salomon, Dave and all the other people o. Service sept.
October 08, 2018
Overcharge Think twice before going into this dealership, call around and compare prices before bringing in you're car. There's usually a 50% to 100% markup on p Think twice before going into this dealership, call around and compare prices before bringing in you're car. There's usually a 50% to 100% markup on parts pricing on cars in the shop only. For sprinter vans they usually sell there DPF a little to high and they usually keep the core with them so they can return to MercedesBenz and get credit back for them not the customer. Smart cars are the worst because this location is one of the only few left in Illinois still providing services to this vehicles. Just because there always nice to you don't mean they can't rip you off. More
by patricia34
Other Employees Tagged: Dean Pontrelli , Steve Heinking, Tony Clarke (parts) Overcharges vehicles in shop
October 02, 2018
Great service and friendly people Great customer orientation, the service was done one time and fantastic job done by Mark Matuszewski . Great at follow up as well. I'm extremely happy Great customer orientation, the service was done one time and fantastic job done by Mark Matuszewski . Great at follow up as well. I'm extremely happy with that dealership. More
by Mauro P Trevisani
Other Employees Tagged: Steve Heinking
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