Matthew Sartini
Matthew Sartini at Empire Ford Inc.

Matthew Sartini

Service Advisor

Empire Ford Inc.

292 William S. Canning Blvd
Fall River, MA 02717

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Matthew Sartini

March 08, 2026

Dealership Rating
Employee Rating

Great service! Great costumer service! Ashley, Brian and the whole crew keep spoiling me over and over again! More

by alvin.fagundes
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 20, 2026

Dealership Rating
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Taey did will good on my car I will tell all my friends about them More

by sshirleysousa5791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Empire Ford Inc. responded

Thank you so much for your kind words and for recommending us to your friends — that truly means a lot!

September 23, 2025

Dealership Rating
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I can not thank the Empire Ford service team enough, they are a wonderful team! After a horrible experience at another dealership which I will not name but is located in Cranston. Empire Ford got my More

by MBrufke
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brenda Riley, Martin Smith, Ashley Couto, Brian Santos, Zach Souza , Anthony Bissonnette, Samantha DaSilva, Victor Whelan

July 30, 2025

Dealership Rating
Employee Rating

IT was a pleasure working with Marc Gauthier, he made me feel like a friend. I have told several of my friends about my experience. I m sure I will have some questions, as I learn about my new car. I know More

by TOM@TOPSSUPPLY.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 02, 2025

Empire Ford Inc. responded

Dear Tom@Tomsupply.com, Thank you for sharing your experience with Empire Ford and your salesperson, Marc Gauthier. Congratulations on your purchase! We appreciate you choosing Empire Ford.

June 07, 2025

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The staff was very helpful. They tracked down the car we wanted. The financial people were easy to work with too. More

by allardmaureen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 24, 2025

Empire Ford Inc. responded

Dear allardmaureen, Congratulations on your new vehicle purchase!!! We truly appreciate your 5-star rating and thank you for sharing your experience here at Empire Ford!

Jun 24, 2025

Empire Ford Inc. responded

Dear allardmaureeen, If you don't mind, could you please a review on our Google page? It would be greatly appreciated! :) https://g.page/r/CbcnfyxtkQO8EAE/review

February 04, 2024

Dealership Rating
Employee Rating

I brought my F150 to Empire Ford Fall River after another Ford dealership had it for 7 days without looking at it. Dropped it off with Matthew Sartini, who by end of day called that it was diagnosed with par More

by LT&NEWTRUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Pacheco

Mar 06, 2024

Empire Ford Inc. responded

Dear LT&NewTruck, Thank you for choosing Empire Ford in Fall River for your vehicle service. We're so happy to hear that Matthew Sartini and David Pacheco worked diligently to provide excellent customer service! We truly appreciate you sharing your experience on DealerRater. Would you mind sharing your review on Google as well, so more people can view your review? We thank you in advance! REVIEW LINK https://g.page/r/CXtxS4lWTFJREB0/review

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