Michael Lindner
Michael Lindner at Ken Ganley Kia Mentor
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Michael Lindner | Page 3

Service Advisor

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

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4.9
65 Reviews

Dealership Experience

2 yrs, 3 mos

4.9

65 Reviews

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65 Reviews of Michael Lindner

November 29, 2023

Dealership Rating
Employee Rating

Ken Ganley Kia is one of the best dealerships in NE Ohio. They’re very responsive to your needs and requests. More

by ctigerjones
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Banks

Dec 01, 2023

Ken Ganley Kia Mentor responded

Hi, we are so happy to read such a great review about Ken Ganley Kia Mentor! If you have any further questions, please give us a call. We're always happy to help!

November 24, 2023

Dealership Rating
Employee Rating

Great service. Good value. Mick and Erika are both great.made getting an oil change easy More

by Mpiczer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Hughes, Michael Ross

Nov 26, 2023

Ken Ganley Kia Mentor responded

Hi Mpiczer, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 16, 2023

Dealership Rating
Employee Rating

A great place to get your vehicle serviced. Very friendly, fast and professional. Thank you More

by go_wvu1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2023

Ken Ganley Kia Mentor responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

November 15, 2023

Dealership Rating
Employee Rating

Very helpful gave me a rental to drive until the the recall on my car was fixed would definitely recommend!! More

by luvbrittany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

November 02, 2023

Dealership Rating
Employee Rating

Mick has been phenomenal but my car is still not running quite right. Hoping that it’s just getting used to the new parts that were just installed. More

by Heather B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca and Shelly also always professional and nice to work with.

Nov 04, 2023

Ken Ganley Kia Mentor responded

Hi Heather, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 02, 2023

Dealership Rating
Employee Rating

Service and advisor were good. Ken Ganley Kia now charges a 3% surcharge when paying with credit card. Greedy. At the price of repairs this just reinforces my position of not buyin More

by Screenname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Erica Hughes

Nov 04, 2023

Ken Ganley Kia Mentor responded

Thank you for your review. We are happy to hear that your service experience with us met your expectations. Thank you for being the best part of Ken Ganley Kia Mentor! Dee Shirkey Customer Relations Manager

November 01, 2023

Dealership Rating
Employee Rating

Transparent, forthright, honest, and helpful. Needed my trunk latch fixed. They pointed out that it was the subject of a recall. More

by bockner50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 26, 2023

Dealership Rating
Employee Rating

Everyone is nice and Service department moves quickly and keeps you updated regularly on the progress More

by Rserrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2023

Ken Ganley Kia Mentor responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 15, 2023

Dealership Rating
Employee Rating

Service cares about you vehicle and wallet too. They didn't try to oversell me on services it thought I needed but could wait until next time. More

by snowman44077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 07, 2023

Dealership Rating
Employee Rating

MICK IS A GREAT ASSOCIATE. HE ALWAYS GREETS ME WITH A SMILE AND ANSWERS ALL MY QUESTIONS. I ASKED HIM TO ADJUST THE VOLUME ON THE GPS so I can hear it while the radio is playin More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023

Ken Ganley Kia Mentor responded

Hi Karen, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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