Michael Lyman | Page 2

Mike was professional, knowledgeable, prompt, kind, followed through, kept his promises, and set clear expectations. Much appreciated. followed through, kept his promises, and set clear expectations. Much appreciated. More

by svpasetes Verified Customer Verified Customer

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I had a great overall service experience. The service went fairly quick, and my advisor communicated well about the current service as well as upcoming service issues. The service went fairly quick, and my advisor communicated well about the current service as well as upcoming service issues. More

by prtalley260 Verified Customer Verified Customer

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Mike Lyman provided great service. Attentive and detailed during the service overview. We were satisfied Attentive and detailed during the service overview. We were satisfied More

by AALEZEAU Verified Customer Verified Customer

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Mike is amazing he went way above and beyond to assist me with contacting my warranty company to get my service approved even tho it was unfortunately at Elk Grove Acura. I would love to continue to work with contacting my warranty company to get my service approved even tho it was unfortunately at Elk Grove Acura. I would love to continue to work with him in the future and just wanted to say what an asset he is to your organization. I am one happy customer for sure ! More

by DHENRY909 Verified Customer Verified Customer

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Always impressed by professionalism of Dealership as. A whole . Great service from start to finish A whole . Great service from start to finish More

by THIRDPEDAL64 Verified Customer Verified Customer

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Great service and my problem was resolved in a very short time, satisfied with the the professionalism. time, satisfied with the the professionalism. More

by rebaez Verified Customer Verified Customer

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An overall great experience, fantastic customer service and knowledgeable technicians who work fast and are very helpful. and knowledgeable technicians who work fast and are very helpful. More

by kylesauer Verified Customer Verified Customer

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I’ve been to other places and the price, communication and amenities of the waiting room are hands down the best! and amenities of the waiting room are hands down the best! More

by sambrose42 Verified Customer Verified Customer

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I’ve been brining my Acura RDX vehicle here for many years. Excellent Customer Service. And friendly!! years. Excellent Customer Service. And friendly!! More

by Hrabalfam Verified Customer Verified Customer

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I had an appointment at 7:45 am & was told to be sure & be in time. I was there exactly on time but no one got to me until 8:20 am I was told a shuttle could take me home & was leaving in three minutes. Fi be in time. I was there exactly on time but no one got to me until 8:20 am I was told a shuttle could take me home & was leaving in three minutes. Fifteen minutes later I checked & was told that the shuttle had left & had also left one other person behind. Thankfully a service tech called Lyft for me. About four hours later instead of calling me the service tech emailed about the problem with my vehicle. If I had not been on the internet I would have never known he had tried to contact me. Aside from that the part needed for my vehicle is on back order & there is no known time line as to when it will be in. . More

by PATHOUGE Verified Customer Verified Customer

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