Michael Uzl II | Page 22

I had been shopping at another ford dealership for my last couple trucks. I wasn’t real happy there and I had bought a car here 10 years ago. Glad I came back the really treated me good. last couple trucks. I wasn’t real happy there and I had bought a car here 10 years ago. Glad I came back the really treated me good. More

by COLE.JIM38 Verified Customer Verified Customer

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2017 Ford Fusion Recall When we purchased our Certified Pre-Owned Ford Fusion on 1-20-20 we were informed by Tyler Kline in sales that recall service needed to be performed o When we purchased our Certified Pre-Owned Ford Fusion on 1-20-20 we were informed by Tyler Kline in sales that recall service needed to be performed on the vehicle. Service was closed on Monday when we were in (6:30pm.m), but Tyler Kline and Mike Uzi worked with service to get the work done and personally delivered the vehicle to our home in Macedonia on Thursday morning. Thank You!! More

by maul35 Verified Customer Verified Customer

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Easy 2017 Ford Fusion Certified Pre-Owned Purchase!! I just purchased a Certified Pre-Owned 2017 Ford Fusion SE from Klaben Ford on 1-20-20, and my experience was great from beginning to end. I contacted I just purchased a Certified Pre-Owned 2017 Ford Fusion SE from Klaben Ford on 1-20-20, and my experience was great from beginning to end. I contacted Tyler Kline via email about the 2017 Fusion that I saw online. He contacted me very shortly after I inquired about the vehicle and after several questions that were answered we set up a test drive for Monday. We worked with Tyler 2 1/2 years ago when my wife leased a 2017 Ford Edge. Tyler made the whole process as simple as possible with zero hiccups and zero hassle. When we arrived Tyler introduced us to Michael Uzi and said that he would be helping out that evening. Tyler and Mike had the vehicle ready sitting outside running warming up for our test drive. Tyler checked in throughout the entire process. Mike did an excellent job explaining the Certified Pre-Owned Program works and went over all the paperwork line by line. After deciding to purchase the vehicle Mike and Tyler got everything setup with finance in very short amount of time. Denise Alcorn in finance made the whole process as simple as possible, and had everything ready as soon as I arrived in her office. When we were done in finance, Tyler mentioned to us that there was a recall that just came thought that day on the Fusion and they were going to come to our house in Macedonia and pick it up in the next few days to have the work done, but my wife was not feeling well so they arranged to deliver the car for our home on Thursday morning. Incredible customer service. Overall a fantastic experience and I will be back at the end of this year when my wife's lease is up. More

by maul35 Verified Customer Verified Customer

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Chris was a huge help! Im SO happy with my purchase. They made the process easy and worked hard to make sure everything was done right. They made the process easy and worked hard to make sure everything was done right. More

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Great experience. Welcoming and easy way to purchase a new vehicle. They made us feel welcome and really took care of us. We walked out satisfied and with the vehicle we wanted. new vehicle. They made us feel welcome and really took care of us. We walked out satisfied and with the vehicle we wanted. More

by christophergeiss Verified Customer Verified Customer

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Quick and Easy The lease return and repurchase process was seamless. I was a little nervous going to a new dealership after using the same one for so long. Mike was The lease return and repurchase process was seamless. I was a little nervous going to a new dealership after using the same one for so long. Mike was very helpful, professional and courteous. I will definitely be returning to Klaben Ford, for any future transactions. More

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Purchase went extremely smoothly with our salesman Mike Uzl II. We appreciated that the sales manager didn't drop by to pressure us for the sale. The end poi went extremely smoothly with our salesman Mike Uzl II. We appreciated that the sales manager didn't drop by to pressure us for the sale. The end point of the transfer was also quite efficient minimizes our time involved. More

by mhennisdvm Verified Customer Verified Customer

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GT350 I worked with Mike Uzl who was fantastic every step of the way. Any time I asked for specific pictures of the Shelby GT350 or had questions he respon I worked with Mike Uzl who was fantastic every step of the way. Any time I asked for specific pictures of the Shelby GT350 or had questions he responded immediately. Also, Christine in finance, was very easy to work with and always available as well. I’m from Orlando and I was looking for a 2019 Shelby GT350 and no one could even come close to the price I got from Klaben. I know buying a car from another state can seem like a hassle but when you’re saving over 6k minimum from any dealer close by it was a no brained, thank you Mike and Klaben. I know when I’m in the market for another new car I’m definitely looking at Klaben first. More

by knoper73 Verified Customer Verified Customer

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So helpful! Mike Uzl and Branden johnson helped me so much! They were incredibly respectful of my budget and helped me find exactly what i needed. It was my first Mike Uzl and Branden johnson helped me so much! They were incredibly respectful of my budget and helped me find exactly what i needed. It was my first time car shopping so I didn’t know very much. They were super informative and helped me to understand exactly what everything was. They were understanding when i needed to make phone calls pertaining to the purchase. They made this process easy. Thank you thank you thank you, Branden and Mike!!! More

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Great service Mike and Tyler were absolutely amazing. They actually listened to my wants and needs and were able to find me exactly what I was looking for. Very Mike and Tyler were absolutely amazing. They actually listened to my wants and needs and were able to find me exactly what I was looking for. Very thorough explanations of all the bells and whistles of my car as well as the details of my loan. The woman who did all my finance paperwork was extremely nice and took the time to explain anything I didn’t understand. I can’t say enough good things about this dealership, every staff member I interacted with was incredible. More

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