Mike Delczeg | Page 2

Outstanding preparation, very professional, all involved were a pleasure to work with during the purchase of our BMW. were a pleasure to work with during the purchase of our BMW. More

by skragalott Verified Customer Verified Customer

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John did an outstanding job helping me select the options for my new X1. He answered all my questions and his suggestions were great. I love the look and feel of my car inside and out. He made the buyi for my new X1. He answered all my questions and his suggestions were great. I love the look and feel of my car inside and out. He made the buying experience very enjoyable. Thanks John. More

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Best dealership in the Americas! White glove treatment by each and every member of the BMW team! Third time we’ve purchased a vehicle from this dealership! White glove treatment by each and every member of the BMW team! Third time we’ve purchased a vehicle from this dealership! More

by MEDATT1LO Verified Customer Verified Customer

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This dealership was amazing. From the moment we entered we were greeted and assisted as if we were the only people on the premises (which we were not!). We were offered a beverag From the moment we entered we were greeted and assisted as if we were the only people on the premises (which we were not!). We were offered a beverage and very well taken care of. The hospitality was impeccable. Our sales associate, Jimmy, went above and beyond helping us with the right vehicle. He was very informative and kept us updated on the progress of the vehicles delivery time frame. He was genuine, never pushy, and truly helpful. This is our 1st foreign car purchase - as my husband is retired from Ford Motor Co! We LOVE the vehicle, but just as important, the knowledge and caring helpfulness that Jimmy Laumer offered! We had no hesitation or reservations about this new purchase because of him and because of Jimmy we look forward to being lifelong BMW of Westlake customers. Mike Delczeg was also so helpful on pickup showing us the bells and whistles! He’s was patient and answered all of our questions on all the newest and latest gadgets we never knew we needed!! Two other sales associates also came by Jimmy’s desk and welcomed us into the family. So impressed! A big THANK YOU to those at BMW Westlake. More

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Great experience. Friendly and knowledgeable staff. I highly recommend the team at BMW of Westlake. Ken Delk and Mike Delczeg helped me figure out which car was right Friendly and knowledgeable staff. I highly recommend the team at BMW of Westlake. Ken Delk and Mike Delczeg helped me figure out which car was right for me and took plenty of time to show me the features. More

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This is my second purchase from Westlake BMW. Kelly and Bob have been great to deal with and Mike did a great job introducing me to all the features of my new X7. They are fair, friendly and ef Kelly and Bob have been great to deal with and Mike did a great job introducing me to all the features of my new X7. They are fair, friendly and efficient and make the purchasing experience drama free. It's a drive from Canton but it's a much better option than what we have locally. More

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My impression of this dealership is that it is first-rate in every way. I have never enjoyed visiting a dealership more, and look forward to many years of a wonderful automotive relationship. Ken Delk and in every way. I have never enjoyed visiting a dealership more, and look forward to many years of a wonderful automotive relationship. Ken Delk and Mike Delczeg are truly exceptional. Ken is knowledgeable about his cars, but not pushy. He answers questions readily but knows when to let the product he is demonstrating speak for itself! He listened to what I requested (the X3 and X5) and then, after driving both, asked me which one I preferred. Then he showed two choices and colors and even took pictures to send to my daughter and Son-in-Law to look at. They liked both, but I preferred the Dark Graphite Metallic. Ken was also flexible with financing arrangements and helped with the new Vanity Plate which saved me a lot of time and trouble. It is an honor and a privilege to work with him. His ability as a salesman matches or exceedes the quality of the BMW vehicles that he presents. Mike Delczeg knows the many details of the vehicle like the back of his hand. He has the patience of Job explaining the wonderful features in the vehicle. He also offered to come to my house to help me connect the garage door opener, if I need it. This is a wonderful courtesy not always offered at every dealership. In my opinion, Mike is a qualified partner to work with Ken. Once again, acquiring my first BMW was a wonderful experience. I am certain that I will not find a better BMW dealership in the world! More

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Best buyingexperience easy process. Everyone is nice, helpful! J Mancini is the greatest Thanks Jerry! Everyone is nice, helpful! J Mancini is the greatest Thanks Jerry! More

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Ken Delk was great to work with and made the buying process easy. We also appreciated Mike who spent so much time going over all the features on our BMW 3X. Thank you both process easy. We also appreciated Mike who spent so much time going over all the features on our BMW 3X. Thank you both More

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We went in just to look around and weren’t even set on buying a BMW. Nezar met with us and was very honest about everything we asked. Our plan was to go to other dealers and explore different makes and mo buying a BMW. Nezar met with us and was very honest about everything we asked. Our plan was to go to other dealers and explore different makes and models,but he convinced us that BMW was the way to go. He was extremely patient and professional with us despite his young age . We were in and out of the dealership within less than hours . Mike helped us set up our car and we were on our way home in our new car . We will gladly go back and recommend him to our friends. More

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