Mike Delczeg

Extremely friendly, patient, and professional. Glad we purchased a vehicle from BMW of Westlake, their service is incredible! Glad we purchased a vehicle from BMW of Westlake, their service is incredible! More

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Knew what I wanted when I sent them an email. Ken Delk responded to us-saw that his ratings were terrific, and decided to start with him My intent was to go to the three dealers that encircled Ken Delk responded to us-saw that his ratings were terrific, and decided to start with him My intent was to go to the three dealers that encircled my home - all 25 miles away - and then pick the best fit. Started with BMW of Westlake. Ken greeted us on a very busy day (Saturday), gave us the information we needed, let us drive an 8401 xDrive. We loved it. Found the color and options I wanted in his stock. Gave me a great deal, including a financing incentive, and then Westlake gave us more for our excellent condition trade-in that we expected. I had a max I wanted to spend, and they were able to get me under it and also include all the things I wanted on the vehicle. Everyone was very personable, and helpful. Mike, one of their Genius', took me through the intricacies of the vehicle, and here were a ton, and while my head was spinning, felt good enough to start out. Next day kind of "forgot" everything I had learned, but much of it came back as I drove. Now I am going to spend the weekend tinkering and reading the owner's manual, listing my questions over the next several weeks, and then going back and see Mike for a refresher. Ken, Mike and the team were great. Their reputation for service is excellent and I am anxious to try. Needless to say, I never went to the other two BMW dealers, as Westlake took care of all my needs. Would recommend them to friends and definitely use them again. More

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Every step of the process was smooth, fast, and fair. The team was mindful of my time and investment. I was in and out in 20 minutes and received the best price compared to my shopping elsewhere. It i The team was mindful of my time and investment. I was in and out in 20 minutes and received the best price compared to my shopping elsewhere. It is a long drive for me, but I will do it again. Nez was excellent to work with. More

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The salesman was nice and communication was made easy. He gave me his number and advised me to call him any time of need. He gave me his number and advised me to call him any time of need. More

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Ken was easy to work and even made a last minute change to my car color - thanks again! Mike's instructions on how everything works was extremely helpful. to my car color - thanks again! Mike's instructions on how everything works was extremely helpful. More

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John and Ken were a pleasure to work with and answered all of our questions. Custom build came in faster than expected! Mike helped us to give us an onboarding to the new car and he was knowledgeable, art all of our questions. Custom build came in faster than expected! Mike helped us to give us an onboarding to the new car and he was knowledgeable, articulate and patient. Seamless experience. Highly recommend. More

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Very easy process and great help in leasing a new car. No surprises or surcharges at the end of the deal. John Caruso was well prepared and took care of many details. Mike Delczeg was excellent in showi No surprises or surcharges at the end of the deal. John Caruso was well prepared and took care of many details. Mike Delczeg was excellent in showing us all the features of the new vehicle. Overall, a great no pressure experience. More

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They were so easy going and responsive. The process was stress free and it was a great experience. The process was stress free and it was a great experience. More

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My salesman Ken made the whole process of trading in, ordering and purchasing a new car so easy. Ken was very knowledgeable of all the options and details of the car. ordering and purchasing a new car so easy. Ken was very knowledgeable of all the options and details of the car. More

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Always recieve top notch service when coming here. The advisors are bright and friendly and the technicians are thorough! The advisors are bright and friendly and the technicians are thorough! More

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