Mike Niedzwiecki | Page 2

Thank you, Ken Delk and the team at BMW Westlake for consistently providing outstanding service!! As expected, always an exceptional experience!! consistently providing outstanding service!! As expected, always an exceptional experience!! More

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Knew what I wanted when I sent them an email. Ken Delk responded to us-saw that his ratings were terrific, and decided to start with him My intent was to go to the three dealers that encircled Ken Delk responded to us-saw that his ratings were terrific, and decided to start with him My intent was to go to the three dealers that encircled my home - all 25 miles away - and then pick the best fit. Started with BMW of Westlake. Ken greeted us on a very busy day (Saturday), gave us the information we needed, let us drive an 8401 xDrive. We loved it. Found the color and options I wanted in his stock. Gave me a great deal, including a financing incentive, and then Westlake gave us more for our excellent condition trade-in that we expected. I had a max I wanted to spend, and they were able to get me under it and also include all the things I wanted on the vehicle. Everyone was very personable, and helpful. Mike, one of their Genius', took me through the intricacies of the vehicle, and here were a ton, and while my head was spinning, felt good enough to start out. Next day kind of "forgot" everything I had learned, but much of it came back as I drove. Now I am going to spend the weekend tinkering and reading the owner's manual, listing my questions over the next several weeks, and then going back and see Mike for a refresher. Ken, Mike and the team were great. Their reputation for service is excellent and I am anxious to try. Needless to say, I never went to the other two BMW dealers, as Westlake took care of all my needs. Would recommend them to friends and definitely use them again. More

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Ken did a great job to show us vehicles that met our request and provided a thorough test drive that led to our purchase. Thank you for the professional and friendly service during my visit. request and provided a thorough test drive that led to our purchase. Thank you for the professional and friendly service during my visit. More

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The team at BMW of Westlake could not have done a better job in assisting me with the purchase of my new car. Travis was very helpful in showing me every car I was interested in on their lot to find the per job in assisting me with the purchase of my new car. Travis was very helpful in showing me every car I was interested in on their lot to find the perfect one. The finance department did an excellent job as well, very quick and did not attempt to tack on any additional fees or unnecessary packages as most dealerships do. Can’t recommend enough. More

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Kelly did a wonderful job of putting a good deal together for the car I wanted for the car I wanted More

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Kelly was hands down top notch with every aspect of our car buying experience. She was exceptional. She went above and beyond to get us a deal of a lifetime. Mike in finance was wonderful as well. He w car buying experience. She was exceptional. She went above and beyond to get us a deal of a lifetime. Mike in finance was wonderful as well. He was very kind and took great care of us. More

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John helped me with two purchases, most recently last week. He knows his cars. He has paid attention to my requirements and been most helpful in putting me in a car that meets them. He responds promp week. He knows his cars. He has paid attention to my requirements and been most helpful in putting me in a car that meets them. He responds promptly to calls. Instead of finding obstacles in the way of getting a car that matches my objectives, he has removed them. More

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Every step of the process was smooth, fast, and fair. The team was mindful of my time and investment. I was in and out in 20 minutes and received the best price compared to my shopping elsewhere. It i The team was mindful of my time and investment. I was in and out in 20 minutes and received the best price compared to my shopping elsewhere. It is a long drive for me, but I will do it again. Nez was excellent to work with. More

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A truly awesome experience buying a 2024 X5. John C was great through the entire process from designing, to ordering, to delivery. John C was great through the entire process from designing, to ordering, to delivery. More

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The salesman was nice and communication was made easy. He gave me his number and advised me to call him any time of need. He gave me his number and advised me to call him any time of need. More

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