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Orrin Skinner

Overview Reviews (52) Inventory (346)

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Orrin Skinner

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Orrin Skinner | Page 2

Service Advisor

Brent Brown Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.7

52 Reviews

Overview Reviews (52) Inventory (346)

Dealership Experience

1 yr, 1 mo

Industry Experience

5 yrs, 5 mos

4.7

52 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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52 Reviews of Orrin Skinner

March 16, 2024

Dealership Rating

Employee Rating

Joel is the best! But everyone in the service department does a great job taking care of me & my vehicle! But everyone in the service department does a great job taking care of me & my vehicle! More

by RisiRealtor

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joel Kitchen, Kaua Pouha

Helpful 0

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Mar 23, 2024 -

Brent Brown Toyota responded

We appreciate the commendation at Brent Brown Toyota. Our team strives to offer top-notch customer service. Thanks for letting us take care of you and your vehicle.

March 05, 2024

Dealership Rating

Employee Rating

I had a good experience getting my car serviced at Brent Brown. Orrin Skinner was very friendly and knowledgeable . Brown. Orrin Skinner was very friendly and knowledgeable . More

by cresmac

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 14, 2024 -

Brent Brown Toyota responded

It's wonderful to know our team and Brent Brown Toyota were able to provide you with a satisfactory service experience. Thank you for sharing your feedback with us.

March 05, 2024

Dealership Rating

Employee Rating

Orrin was so kind and helpful! He really seem genuinely interested and wanted to help. He really seem genuinely interested and wanted to help. More

by JTALEXANDER8

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Mar 14, 2024 -

Brent Brown Toyota responded

We appreciate your kind words about our team at Brent Brown Toyota. It's great to hear of their dedicated service during your visit.

February 27, 2024

Dealership Rating

Employee Rating

They were very fast servicing my vehicle. They answered all my questions and had me out the door in under an hour. They answered all my questions and had me out the door in under an hour. More

by JOHNSON.VGJ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 14, 2024 -

Brent Brown Toyota responded

We're glad the speedy service and Q&A at Brent Brown Toyota met your expectations. We look forward to assisting you again when the need arises.

February 17, 2024

Dealership Rating

Employee Rating

I had my 30,000 mile service, they didn't reset the need maintenance again. Also bought new tires, when I got home I checked them out. I was missing to valve stem covers. Have emailed and talked on the chat maintenance again. Also bought new tires, when I got home I checked them out. I was missing to valve stem covers. Have emailed and talked on the chat line, said I would be contacted haven't heard a thing yet. More

by LARRYWALKER12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 22, 2024 -

Brent Brown Toyota responded

Hello, Your feedback is important to us here at Brent Brown Toyota and I would appreciate the opportunity to speak with you about the level of customer care you received from our Service Department during your visit for your 30,000-mile service and to have new tires installed. Please contact me so we can discuss this matter further. Thank you, Customer Relations Manager 801-223-4406

February 16, 2024

Dealership Rating

Employee Rating

Quick with the answers and always easy to deal with. Will retain continued service with them. Will retain continued service with them. More

by BRETTMECH19

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joel Kitchen, Milani Hedquist, Enrique Soto, Kaua Pouha, Jaron Maxfield, Andrew Bailey, Nathan Parker, Daniel Ryan, Christopher Smith

Helpful 0

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Feb 22, 2024 -

Brent Brown Toyota responded

At Brent Brown Toyota, our goal is to deliver efficient and straightforward service. We value your patronage and appreciate you choosing our team for your continued vehicle needs.

February 15, 2024

Dealership Rating

Employee Rating

Good! When I come for an oil change I would like it if your service people would not do extra other things and limit the service to what I requested. When I come for an oil change I would like it if your service people would not do extra other things and limit the service to what I requested. More

by DJ2OREM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sheldon Williams, Joel Kitchen, Nate Casper, Milani Hedquist, Andrew Bailey, Nathan Parker

Helpful 0

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Feb 22, 2024 -

Brent Brown Toyota responded

Hello, Thank you for your review. We are happy to see that you enjoyed your recent service visit. If you would like to discuss the services completed on your vehicle, please contact us directly. Best regards, Customer Relations Manager 801-223-4406

February 04, 2024

Dealership Rating

Employee Rating

Not much to say. Not very happy with the service. I hate doing reviews. Terrible place Not very happy with the service. I hate doing reviews. Terrible place More

by korihor

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Helpful 0

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Feb 14, 2024 -

Brent Brown Toyota responded

Hello, Thank you for sharing your review. We would like to learn more about your experience. Would you mind reaching out to us directly? We hope to connect soon. Best, Customer Relations Manager 801-223-4406

January 31, 2024

Dealership Rating

Employee Rating

Isaiah was very helpful and explained everything in details regarding the car that I was looking for, a Corolla. He helped me find the car that is within my budget and everything worked out at the end. details regarding the car that I was looking for, a Corolla. He helped me find the car that is within my budget and everything worked out at the end. More

by ng0

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 14, 2024 -

Brent Brown Toyota responded

Thank you for the feedback! It is wonderful to know that our Sales Team was helpful and we appreciate your business at Brent Brown Toyota!

January 28, 2024

Dealership Rating

Employee Rating

I appreciated Orrin's efforts to communicate with me about the status of my vehicle. His estimate of the timeframe was spot on. about the status of my vehicle. His estimate of the timeframe was spot on. More

by stevenbaxter

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 14, 2024 -

Brent Brown Toyota responded

We appreciate the positive review and rating! We are happy you chose Brent Brown Toyota for your service needs, and we are always here to help!

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