Piper Bueno | Page 12

Getting everything fixed we bought a new mustang very good running car (ecoboost) but the body on the car was put together very poorly. Body line do not match up and front and we bought a new mustang very good running car (ecoboost) but the body on the car was put together very poorly. Body line do not match up and front and back bumpers are coming apart. Took awhile for them to understand my concern with a new car but they are trying to get it all worked out. Hope ford will do a buy back do to how the car was put together. Even if they do still like the new mustang. It's been a very bad buying experience but there are some people that likes to try to make things right. Let's hope it all works out. i will add more when they figure everything out. More

Helpful 0

Report | Print

Moving to the area and vehicle was breaking down. I was moving to the area and began experiencing problems with my only transportation. With limited funds and no place to live or work yet, the people I was moving to the area and began experiencing problems with my only transportation. With limited funds and no place to live or work yet, the people at Bozards were friendly, courteous, professional and even helped me find leads for work and housing. Being stranded with one of my daughters was so stressful. I am lucky to have found Bozards when I did. My stress relief after the experience was so much less, the stress to my daughter decreased, and we were able to continue on track and find housing. The WiFi in the customer waiting area aided us immensely. Thank you very much to Piper, John, and everyone else who helped us that day. You will be in our thoughts. More

Helpful 1

Report | Print

Best car purchase experience I have ever had! Working with the Bozard team to find my next vehicle was very comfortable and satisfying. They worked with me to find the perfect car, and found a way Working with the Bozard team to find my next vehicle was very comfortable and satisfying. They worked with me to find the perfect car, and found a way to make the payment fit in my budget. I would recommend them to anybody. More

Helpful 1

Report | Print

Always treated well at Bozard! We are at Bozard every 6 months for the Auto Butler treatment, oil changes, and regular maintenance on our car and the employees are always so friendl We are at Bozard every 6 months for the Auto Butler treatment, oil changes, and regular maintenance on our car and the employees are always so friendly and accommodating.....always! More

Helpful 0

Report | Print

Paul D The staff that assisted me during my purchase of new tires for my 2010 F-150, were exceptionally polite and curteous to me. I am unable to remember The staff that assisted me during my purchase of new tires for my 2010 F-150, were exceptionally polite and curteous to me. I am unable to remember the shuttle driver"s name but he was also like the two ladies, very professional and assisted me in anyway that they could think of. The price for my service was better than the other tire dealers in town. Even though this is a large operation and dealership the staff still made you feel at home and gave you a small town attention to your needs. I certainly will go back for service in the future and recomend this dealership to others. More

Helpful 0

Report | Print

More to a dealership than friendly sales people While the sales person was friendly, finance was superb...problem comes in from lacking Service Dept. My auto has been in service longer than I hav While the sales person was friendly, finance was superb...problem comes in from lacking Service Dept. My auto has been in service longer than I have been able to drive it. After all that time still have a problem that was NOT fixed properly and it appears since the sale has been made, no one cares. Phone calls are bounced from person to person. So, while you may get a great deal from friendly folks, think twice...there is more involved such as how you will be taken care of AFTER the sale! More

Helpful 2

Report | Print

BESTEST Dealer EVA Our visit was quick easy and AFFORDABLE. Every detail of our usual maintenance as well as the customer service was wonderful. We won't use any other Our visit was quick easy and AFFORDABLE. Every detail of our usual maintenance as well as the customer service was wonderful. We won't use any other dealer for our Ford's needs. THANKS Bozard! More

Helpful 0

Report | Print

Excellent service throughout! Everyone we encountered at Bozard was exceptional, especially Tanya, Mary and Piper. They all made sure all our expectations were not only met, but ex Everyone we encountered at Bozard was exceptional, especially Tanya, Mary and Piper. They all made sure all our expectations were not only met, but exceeded and kept an open line of communication throughout or service experience! They should unquestionably be commended! More

Helpful 0

Report | Print

Service and new car sales Last year i have purchased a used 2012 Ford explorer, I already had to replace the shocks,brakes,battery, front end recall which the front end literal Last year i have purchased a used 2012 Ford explorer, I already had to replace the shocks,brakes,battery, front end recall which the front end literally fell out. And last but least Airbag problem which would have costed over $500 A lemon by the extreme in my opinion.I made the decision to get out of it well the getting was good and bought a 2014 Ford Edge, Ricky Goodwin was a excellant help, To find a affordable vechile My Family has been a Bozard customer since 1951. The edge was like the 4th vechile purchased by this family in the last few years i also purchased a 2013 F-150 my father a F-150 brother F-250 , and my wife purchased two vechiles her self. the 2012 Explore and now the Edge. Under the circumstances a job well done on the finance guys and Ricky goodwin and the encouragement from piper and the young Lady and the front desk Named Stephanie. why isn't she listed on top? but i HaVE BEEN VERY LUCKY TO HAVE FRIENDS LIKE THESE WHO ACTUALLY CARED ABOUT MY PROBLEMS IN SOLVING THE GREAT LEMON PROBLEM lol WINKS. More

Helpful 0

Report | Print