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Randall Cates
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41 Reviews
41 Reviews
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41 Reviews of Randall Cates
December 15, 2023
I think it's always a pretty stressful experience when purchasing a new vehicle because you never know if something will go wrong. You place a lot of trust in the hands of other people and hope that they purchasing a new vehicle because you never know if something will go wrong. You place a lot of trust in the hands of other people and hope that they take care of you. I traded in my Tacoma that I purchased brand new for a used Explorer and I couldn't be happier that I did. From the moment I walked on the lot, the members of Riata took great care of me. There were some hiccups along the way and a few fixes that needed to take place, but they all stepped up and did an amazing job. It was a very stressful time for me and everyone here has been so kind and helpful. I wanted to say a special thank you to Michael, Nick, Jeff, Randall, Jay, Kelsey, Aaron, and the rest of the service techs. There has been added pressure with getting everything ready for the holidays and driving to visit family, and you all have ensured that this will be a successful trip and a satisfying purchase. Thank you again, from the bottom of my heart. More
by 👍👍
Other Employees Tagged: Michael Jackson, Jeff Ledesma, Kelsey Martinec , Nick, Jay, Aaron
Helpful 
December 13, 2023
Very welcoming. Gives family vibes and the associate's are very passionate about helping you Gives family vibes and the associate's are very passionate about helping you More
by LAJUANDA_POLK_2010
Verified CustomerOther Employees Tagged: Michael Jackson, Jeff Ledesma
December 11, 2023
This dealership excellent service. The technicians are very knowledgeable about my vehicle.I have no complaints. The technicians are very knowledgeable about my vehicle.I have no complaints. More
by J90238908
Other Employees Tagged: John Henry, JD Brooks, Joe Vanek , Kevin Hopper
October 17, 2023
BEST SERVICE DEPARTMENT IN CENTRAL TEXAS! If your Ford needs any type of service done to it, I highly recommend you taking it here. Very professional and the communication is spot on! They ke If your Ford needs any type of service done to it, I highly recommend you taking it here. Very professional and the communication is spot on! They keep you in the loop throughout your experience. More
by Chris Blevins
Other Employees Tagged: John Henry
October 12, 2023
Oscar and Brianna were both amazing! It was a seamless process and I would definitely purchase from them again. It was a seamless process and I would definitely purchase from them again. More
by KELSEY.MARTINEC
Other Employees Tagged: Jeff Ledesma, John Henry, Mike Jones, Oscar Pulido , Brianna Toloza
September 30, 2023
AS ALWAYS, the Riata Ford Service Department, hits another home run by taking excellent care of my 2016 F-150! Randall and John Henry went above and beyond, making sure that everything was done to pe another home run by taking excellent care of my 2016 F-150! Randall and John Henry went above and beyond, making sure that everything was done to perfection!! THANK YOU to the BEST dealership in Texas! More
by Chris Blevins
Other Employees Tagged: John Henry
September 15, 2023
These guys are amazing! Awesome Job! They installed Evans Coolant of which is a specialty. Thanks Awesome Job! They installed Evans Coolant of which is a specialty. Thanks More
by Nikki
Other Employees Tagged: John Henry, JD Brooks, Dorothy Metcalf, NOE AVILA, Richard Heuser, Scott Jordan , Chris Amaya, TRAVIS GUERRERO, Kevin Hopper, Nick and Mason
September 01, 2023
Jon Henry kept me informed and up to date threwout my whole service visit even though backorder parts he made it as easy as possible and the whole Riata service team! whole service visit even though backorder parts he made it as easy as possible and the whole Riata service team! More
by TNH
Other Employees Tagged: John Henry, JD Brooks , Chris Amaya
August 17, 2023
The service crew at Riata Ford is wonderful. They got my vehicle in and out quickly and fixed/checked everything I asked for. If you're looking for a service facility, give these guys a try. I h They got my vehicle in and out quickly and fixed/checked everything I asked for. If you're looking for a service facility, give these guys a try. I have been going to them for years. More
by UVALDERANCHES
Other Employees Tagged: John Henry, JD Brooks , Chris Amaya
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