Randall Cates
Randall Cates at Riata Ford
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Randall Cates | Page 2

Service Director

Riata Ford

10507 US-290
Manor, TX 78653

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4.7
44 Reviews
4.7

44 Reviews

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44 Reviews of Randall Cates

February 01, 2024

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Employee Rating

Awesome service ! Friendly environment I felt welcomed and my oil change was done at the time that was promised ! Thank you ! More

by JANICEMONDRAGON00
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Recommend Dealer
Yes

Other Employees Tagged: John Henry, JD Brooks, Joe Vanek, Kelsey Martinec , Nicole,Uriah

January 31, 2024

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Thank you all. For your support and Great work ❤️ l am Graceful to be part of your Ford Community. God bless you’ll . More

by GABRIELAMANOR
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Yes

January 30, 2024

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Had me in and out in under 20 mins each visit. Joe vanek was extremely knowledgeable about the issues and how the concerns related to the issue, but overall highly recommend Mr. Vanek for all my c More

by KDPRO2002
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Recommend Dealer
Yes

December 15, 2023

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I think it's always a pretty stressful experience when purchasing a new vehicle because you never know if something will go wrong. You place a lot of trust in the hands of other people and hope that they More

by 👍👍
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Recommend Dealer
Yes

Other Employees Tagged: Michael Jackson, Jeff Ledesma, Kelsey Martinec , Nick, Jay, Aaron

December 13, 2023

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Very welcoming. Gives family vibes and the associate's are very passionate about helping you More

by LAJUANDA_POLK_2010
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Recommend Dealer
Yes

Other Employees Tagged: Michael Jackson, Jeff Ledesma

December 11, 2023

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This dealership excellent service. The technicians are very knowledgeable about my vehicle.I have no complaints. More

by J90238908
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Recommend Dealer
Yes

Other Employees Tagged: John Henry, JD Brooks, Joe Vanek , Kevin Hopper

October 17, 2023

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BEST SERVICE DEPARTMENT IN CENTRAL TEXAS! If your Ford needs any type of service done to it, I highly recommend you taking it here. Very professional and the communication is spot on! They ke More

by Chris Blevins
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Recommend Dealer
Yes

Other Employees Tagged: John Henry

October 12, 2023

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Oscar and Brianna were both amazing! It was a seamless process and I would definitely purchase from them again. More

by KELSEY.MARTINEC
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Ledesma, John Henry, Mike Jones, Oscar Pulido , Brianna Toloza

September 30, 2023

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AS ALWAYS, the Riata Ford Service Department, hits another home run by taking excellent care of my 2016 F-150! Randall and John Henry went above and beyond, making sure that everything was done to pe More

by Chris Blevins
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Henry

September 15, 2023

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These guys are amazing! Awesome Job! They installed Evans Coolant of which is a specialty. Thanks More

by Nikki
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Recommend Dealer
Yes

Other Employees Tagged: John Henry, JD Brooks, Dorothy Metcalf, NOE AVILA, Richard Heuser, Scott Jordan , Chris Amaya, TRAVIS GUERRERO, Kevin Hopper, Nick and Mason

Sep 18, 2023

Riata Ford responded

Thanks for your business and your time to give us some feedback. John Henry and Chris Amaya do an amazing job and work well together. We look forward to an opportunity to serve you again.

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