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Robert Gutshall
Refer Me
48 Reviews
Hello, my #1 goal is to help anyone contacting me in regards to their vehicle. Working at Niello Acura provided me with full time work experience while also achieving my bachelors degree in Criminal Justice. If you have an Acura or Honda, I'm willing to work with you to achieve the best quality service for your vehicle with my 7-year work experience at Niello Acura. Communication, Satisfaction, Repeat.
Read moreDealership Experience
8 yrs, 2 mos
Industry Experience
8 yrs, 2 mos
48 Reviews
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48 Reviews of Robert Gutshall
June 29, 2023
Scheduling an appointment was easy. Car service was completed on time as estimated. Waiting area with available refreshments is very accommodating. Car service was completed on time as estimated. Waiting area with available refreshments is very accommodating. More
by anthonyroots
Verified Customer
Helpful 
June 28, 2023
I typically do not prefer to take my car to dealerships but since I have extended service and warranty coverage, i've been taking my car in. The service people i've interacted with have been very helpful. but since I have extended service and warranty coverage, i've been taking my car in. The service people i've interacted with have been very helpful. More
by ALDE.RAY
June 24, 2023
With the several emails sent for a service appointment, follow-up on confirming the appointment, checking to see how the appointment was, and even a one-page copy of the receipt sent by email (with no deta follow-up on confirming the appointment, checking to see how the appointment was, and even a one-page copy of the receipt sent by email (with no detail at all), why not automatically follow with an email copy of the full service receipt. That would be very helpful, as many people save things electronically these days (or want paper and a PDF). I always have to ask for one later or scan it myself. I couldn't find a way to access it on the website either, which would be fine, I'd be glad to pull a copy that way myself. Thank you! All else was great. More
by sylviadoyle99
June 23, 2023
An overall great experience, fantastic customer service and knowledgeable technicians who work fast and are very helpful. and knowledgeable technicians who work fast and are very helpful. More
by kylesauer
Other Employees Tagged: Gary Smedstad, Chandra Rosales, Terry Caudle, Michael Lyman, Spencer Penrose, Josh Gustafson, Brian Evans , Chris Logan, Bud
June 19, 2023
Niello Acura is the best dealership I've been to. The staff there are so friendly and always help me prioritize any recommended repairs after sending me videos and photos of anything they find on the The staff there are so friendly and always help me prioritize any recommended repairs after sending me videos and photos of anything they find on the inspection. Robert is the best! More
by ACARR7
Other Employees Tagged: Chris Knutson, Gary Smedstad, Chandra Rosales, Brian Zambrano, Terry Caudle, Chuck Towle, Yana Esipciuc, Spencer Penrose, Josh Gustafson
June 17, 2023
It was a great experience at the dealership. Everyone I spoke with was very helpful. Thanks !! Everyone I spoke with was very helpful. Thanks !! More
by rajjanjua12
Other Employees Tagged: Spencer Penrose, Josh Gustafson
June 15, 2023
The Best Dealership I've ever experienced! ! Great Service, Knowledgeable and Courteous Employees!! Love their Waiting areas, Great Coffee and Treats Too!! And Above All, GM Jimmy is Truly Outs ! Great Service, Knowledgeable and Courteous Employees!! Love their Waiting areas, Great Coffee and Treats Too!! And Above All, GM Jimmy is Truly Outstanding and a People Person!! PS: My Acura TLX Loves Niello Acura Too!! "Five *****!!" Thanks, Mel More
by melkino
Other Employees Tagged: Gary Smedstad, Chandra Rosales, Terry Caudle, Michael Lyman, Spencer Penrose, Josh Gustafson, Brian Evans , Chris Logan
June 12, 2023
There was some confusion about which repairs my car needed. Nonetheless, Robert Gutshall was professional, upfront, and able to clear up the discrepancy. I appreciate that he also ensured there were no needed. Nonetheless, Robert Gutshall was professional, upfront, and able to clear up the discrepancy. I appreciate that he also ensured there were no overcharges for unnecessary repairs. I also want to commend the people who helped me with the loaner car - Bryan and Amy (I hope I got the name right). More
by Nav Athwal
Other Employees Tagged: Brian Evans
