Roger Prentiss
Roger Prentiss at Otto Cadillac
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Roger Prentiss | Page 3

Service Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.9
133 Reviews
4.9

133 Reviews

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133 Reviews of Roger Prentiss

November 14, 2023

Dealership Rating
Employee Rating

Very nice new building state of the art, a pleasure to visit and get work done More

by erniebarkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Dawn Crossley

November 13, 2023

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Employee Rating

Great place to bring your car. I love them they point you in the right direction always👏 ❤️ More

by Lovelove
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Dawn Crossley

November 06, 2023

Dealership Rating
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I have been a fan of Otto Cadillac since my first purchase of a new car. I am never disappointed with their service and friendly manners and you’re treated like a family member. Super service! More

by acgilbert797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

October 23, 2023

Dealership Rating
Employee Rating

My experience with Otto Cadillac dealership has been a very good one. I’ve used Otto Cadillac dealership for many years. The salesman, Mike Caccese is very knowledgeable and patient with his customers. He More

by Patton728
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 20, 2023

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This is my first Cadillac and the sales person I had along with the service department were all top of the line. I definitely have been recommending the Otto dealership to friends and family. More

by christinatsalton
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Dawn Crossley

October 17, 2023

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Employee Rating

New upgrades easy Service, very personal and nice amenities. Booking appointments are seamless! Flexible with adjusting scheduling More

by MrA.
Service Price Transparency
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Recommend Dealer
Yes

September 28, 2023

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Friendly staff who listens to your concerns about your vehicle and goes above and beyond to make your visit pleasant and worry free More

by Lj19
Service Price Transparency
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Recommend Dealer
Yes

September 28, 2023

Dealership Rating
Employee Rating

Everyone was very polite and respectful and very professional they took very good care of me and made sure I was well informed and comfortable the whole process was very smooth and very quick and do More

by Bvyankees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Dawn Crossley

September 22, 2023

Dealership Rating
Employee Rating

Otto was wonderful in taking care of my collision needs. Very responsive. Amber was extremely helpful. More

by Rossrunfola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Dawn Crossley

September 19, 2023

Dealership Rating
Employee Rating

I arrive for my appointment I was taken on time and I was taken care of in a timely manner thank you More

by tgarofalo0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

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