Rusty Miller
Rusty Miller at Faulkner Buick GMC West Chester, INC.
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Rusty Miller | Page 2

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.8
91 Reviews
4.8

91 Reviews

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91 Reviews of Rusty Miller

April 11, 2024

Dealership Rating
Employee Rating

The service team is always friendly and informative. I am kept aware of the progress of my service. The team listens to my concerns and helps me to find a resolution. I will continue to use Faulkner for More

by HOCKEYMOM48JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Hockeymom! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

March 15, 2024

Dealership Rating
Employee Rating

The Faulkner service team did a great job of communicating what they would do, and followed up with communication throughout the process. Great job, great team. More

by TBALL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

February 22, 2024

Dealership Rating
Employee Rating

Honest and fair. Quality workmanship. My trucks are typically delivered back to me in a short amount of time More

by Baxterlandscape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Baxter! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

January 17, 2024

Dealership Rating
Employee Rating

I have been going to this dealership since 2015 and have had nothing but great service. They get you in and out in a timely manner. Employees are very professional. More

by bob1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

December 06, 2023

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Employee Rating

Very knowledgeable and courteous, great attitude! !! Work was completed on time with no issues. I would definitely recommend your company!!! More

by DONALDDEMPSEY62
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Bernard Gunn, Luis Jimenez , Tiffani Wynn

Dec 12, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for trusting us with your vehicle's maintenance needs and making Faulkner Buick GMC of West Chester your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

December 01, 2023

Dealership Rating
Employee Rating

Everyone is personable and professional that I speak with each time I’ve been at this dealership. The waiting area is large with plenty of terminals to plug into and the waiting times are pretty much in the More

by PKFRANK
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 04, 2023

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, PKFRANK! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

December 01, 2023

Dealership Rating
Employee Rating

Leslie is always a pleasure to work with and the dealership is always fast and performs great quality work. More

by Brian B
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2023

Faulkner Buick GMC West Chester, INC. responded

Thanks for sharing your experience with us, Brian! If there is anything else we can do to help just let us know! Have a great day!

December 01, 2023

Dealership Rating
Employee Rating

Appointment was easy. Service writer was exceptional. In and out in no time. Offered to wash my car which I had already done. Very pleasant experience! More

by RCUMMINS715
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 04, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, RCUMMINS! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

November 29, 2023

Dealership Rating
Employee Rating

Dealer lied about details of vehicle. And then tried to charge us for complimentary oil change. More

by electrogump81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Leslie Hurst, Bernard Gunn, Luis Jimenez , Tiffani Wynn

November 25, 2023

Dealership Rating
Employee Rating

I brought my suv in to have my rear hatch module programmed and when I got back in my car it smelled of oil from the mechanic who was in my car. There was greasy finger prints on my steering wheel a More

by sjjenkins86
Service Price Transparency
Workmanship
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Recommend Dealer
No
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