Scott Gruwell
Scott Gruwell at Courtesy Chevrolet
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Scott Gruwell

Owner/GM

Courtesy Chevrolet

1233 E. Camelback Road
Phoenix, AZ 85014

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36 Reviews

My Name is Scott Gruwell, I started selling for Courtesy back in 1996 now I am the GM. I love being part of a team that strives for perfection in customer satisfaction. When I have time off I enjoy skiing, fishing and traveling with my family. I have been in the Valley my entire life and love Phoenix.

Dealership Experience

27 yrs, 9 mos

Industry Experience

27 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

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rated

36 Reviews

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36 Reviews of Scott Gruwell

April 25, 2024

Dealership Rating
Employee Rating

Staff members are all so kind and helpful. Service is prompt and we will continue to lease and buy through Courtesy! More

by christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RJ in service was awesome!

December 25, 2022

Dealership Rating
Employee Rating

Car listed on Autotrader was verified to be on-site, dealer price listed on Autotrader was MSRP. After arriving at the dealer within 30.minutes I was told.the car was not available but they had a simila More

by golfer12762
Recommend Dealer
No
Dec 27, 2022

Courtesy Chevrolet responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Courtesy Chevrolet Phoenix does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

June 11, 2022

Dealership Rating
Employee Rating

Courtesy Chev has good pricing policies. However, over the past year I have been given inconsistent information from the sales department. There are big differences between the dealer websit More

by vic5usa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Bleyhl, William Gruwell

Jun 13, 2022

Courtesy Chevrolet responded

Thank you so much for your feedback, Victor. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Mike. Thank you for choosing Courtesy Chevrolet and please let us know if we can ever help you in the future. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 04, 2022

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Employee Rating

Scammers conned my pregnant wife out of thousands and then took her car back 3 days later. Kept the money. Are demanding the keys. It's registered in her name even. They came out and STOLE it from her le More

by Jack D.
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Christ Agnos

Jun 13, 2022

Courtesy Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

February 04, 2022

Dealership Rating
Employee Rating

Nate and Sam Lima in the Commercial Department are by far the nicest salesman in the valley. More

by mmurray7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2022

Courtesy Chevrolet responded

Thank you so much for taking the time to share your feedback with our Courtesy Chevrolet team! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

Feb 04, 2022

mmurray7 responded

Glad to share my experience with you!

February 18, 2021

Dealership Rating
Employee Rating

Deceptive sales practices.Repair done to car sensor by Deceptive sales practices. Repair done to car sensor by Courtesy with 3 zip ties. General Manager is non responsive to complaints. NEVER GO TO COUR More

by Ctinkbelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Jeremy French, Nick Nevels

Feb 19, 2021

Courtesy Chevrolet responded

Catherine, thank you for sharing details of your experience with us. At Courtesy Chevrolet we pride ourselves on providing top-notch service, and you are no exception. Please contact me directly at your earliest convenience so we can work on a solution together. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

November 12, 2020

Dealership Rating
Employee Rating

My wife and I just bought a used car from Scott Gruell/Courtesy. Without a doubt the best car purchase experience we’ve ever had. This man and his dealership are absolute first class. More

by rwrice7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hernandez , Garrett Johnson

Nov 13, 2020

Courtesy Chevrolet responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Scott was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best regards, Debbie Drager 602.798.2966

September 15, 2019

Dealership Rating
Employee Rating

2019 Chevy Silverado Damien was so helpful and informed about our new truck we purchased. He’s was very patient as we had him pull out about 15 teen trucks and he went ove More

by Pmalone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Lard, Bryan Long, Damien Zamora

Sep 16, 2019

Courtesy Chevrolet responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Damien was so helpful during your visit and that he was so patient. If you have any questions, please don't hesitate to reach out to us again. Best - Scott Gruwell - sales@courtesychev.com

August 27, 2019

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Employee Rating

Great Service from Dave Neely. Dave rocks and always keeps his word. He is a key player in the service department and dependable. You never have to wonder what type of service Dave More

by Tinaphx40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kiros Tesfasyone

Aug 28, 2019

Courtesy Chevrolet responded

Thank you for your feedback. Dave is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best - Scott Gruwell - sales@courtesychev.com

February 06, 2019

Dealership Rating
Employee Rating

Horrible sales service and didn’t honor sales peice Sales team worked up the numbers on a wrong vehicle and wouldn’t honor the price on the correct vehicle when we caught their error. We even told the s More

by cynmoriss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
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