Shardai Flores | Page 2

I was very satisfied with the whole service. I went to only check about the new Prius, but since everything went so simple from the beginning to the end, I got out with a decision and a new car. I went to only check about the new Prius, but since everything went so simple from the beginning to the end, I got out with a decision and a new car. More

by gustavojgfreire Verified Customer Verified Customer

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Terrible experience. Still don't have my truck. Gave me loaner car with terrible tires and now I've been stuck in the snow. Technician overfilled car with oil and now the Still don't have my truck. Gave me loaner car with terrible tires and now I've been stuck in the snow. Technician overfilled car with oil and now they had to replace a catalytic converter on a brand new car. Highly HIGHLY upset and looking for SERIOUS compensation. Had to get towed out of parking spot in snow costing me money that I wouldn't have to spend if I had my truck. More

by FRANCESCA.P.MARTIN Verified Customer Verified Customer

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What a great Buying Experience - This past week, I bought a 2024 Prius from Heiser Toyota. I had been doing a lot of research online for which car to get and where to buy from. I knew that we had a tr bought a 2024 Prius from Heiser Toyota. I had been doing a lot of research online for which car to get and where to buy from. I knew that we had a trip planned to Milwaukee to visit my in-laws so I looked at dealerships there as well. Heiser Toyota had the car that I wanted, in stock, and for a fair price. My in-laws put down a deposit to hold it until we were in town a few days later and as I was prepared with lending information from my bank. The day I was there was as pleasant and easy as buying a car could ever be. Jordan was the salesperson and was great to work with, answering any questions that I had thoroughly. The Finance Manager, Jakub, found me an even better rate than my bank had secured, so i took advantage of the lower interest rate that I had qualified for. Jessica, Hieser Toyota's General Manager had called me the following day to thank me for my purchase. All of them were the very epitome of customer service. Though we live in the Twin Ports area, we will make the trip down the next time we need a new vehicle. I cannot recommend Jessica and her team more. If you are looking for a stress free car buying experience, Heiser Toyota is the way to go! More

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Jordan with sales was great to work with. Price on vehicle was competitive. Biggest issue was wait time, after the price was agreed upon- It took another 2.5 hours to drive away in car. Only Price on vehicle was competitive. Biggest issue was wait time, after the price was agreed upon- It took another 2.5 hours to drive away in car. Only 20-30min of which was with financing. Minor details with newer vehicle: - Alignment just slightly off. - Key fob battery needed to be replaced a few days after leaving. - Detailing was acceptable but interior dash area was greasy. More

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