Shawn Murray
Shawn Murray at Secor Subaru
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Shawn Murray | Page 3

Service Director

Secor Subaru

501 Broad Street
New London, CT 06320

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4.6
68 Reviews

Started in automotive 20 years ago. Worked as porter, parts delivery drivers, parts counter, service advisor, now service manager. Own a Subaru myself.

Dealership Experience

2 yrs, 3 mos

Industry Experience

22 yrs, 1 mo

4.6

68 Reviews

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68 Reviews of Shawn Murray

October 31, 2023

Dealership Rating
Employee Rating

It makes no sense to me to schedule an appointment when they service your car in between other vehicles. You might as well not schedule an appointment and take your chances and sit there all day and wait More

by CLAVALLEE
Service Price Transparency
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Recommend Dealer
Yes
Nov 01, 2023

Secor Subaru responded

We're sorry to learn about your recent experience at Secor Subaru. We understand how valuable time is and we aim for efficient service, so it's disappointing that you had a long wait despite having an appointment. Your feedback will be used to improve our scheduling system moving forward.

October 26, 2023

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Great service, very quick, and reasonably priced! Josh was a great driver with the shuttle too. More

by SCSMITH1
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Recommend Dealer
Yes
Oct 26, 2023

Secor Subaru responded

We're glad Josh and the team made this an excellent experience for you! Thank you for trusting Secor Subaru with your vehicle!

October 18, 2023

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Very professional, friendly and knowledgable. I was received in a timely manner and processed into the department. More

by carrondeau
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Recommend Dealer
Yes
Oct 19, 2023

Secor Subaru responded

We're glad to know you had a positive experience with our team at Secor Subaru. We strive for professionalism and efficiency in all we do, so it's great to see that reflected in your visit!

September 23, 2023

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Excellent customer service! Every employee was very professional & courteous. Staff kept me informed of everything that was done on my tune up. More

by LISAACKLEY24@yahoo.com
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Recommend Dealer
Yes
Sep 26, 2023

Secor Subaru responded

Hi Lisa! We're delighted to know you had an excellent experience with our team at Secor Subaru! Keeping customers informed is a top priority for us. Thanks for the positive feedback and we look forward to serving you again in the future!

September 22, 2023

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Service always reliable and staff helpful and friendly and courteous. Our “go to” auto dealer for all issues. More

by DBRUCECOLE
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Recommend Dealer
Yes
Sep 22, 2023

Secor Subaru responded

Hi Bruce! We're delighted to be your "go-to" auto dealer and that you've found our service reliable at Secor Subaru. Thank you for the kind words about our team! We'll see you next time!

August 21, 2023

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. This is our second vehicle purchased at Secor Subrau and every person from the service department were very professional., and demonstrated high customer service. More

by WGEARY0
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Recommend Dealer
Yes
Aug 21, 2023

Secor Subaru responded

We're so glad to know you had another great experience with us at Secor Subaru! Our team always aims for top-notch customer service. Thanks for choosing us again, and enjoy your new vehicle!

July 26, 2023

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The service advisor was knowledgeable and thorough. Will definitely be bringing my car back again! More

by kalechip
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Recommend Dealer
Yes
Jul 26, 2023

Secor Subaru responded

Thank you for the 5-star rating! We're delighted that our team provided you with great customer service during your visit. We appreciate your recommendation and hope to see you next time!- The Secor Subaru Team

April 01, 2023

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Secor Subaru is an outstanding dealership. My wife and I have purchased four Subaru Outbacks from Secor over the last 20 years. Our last visit to their service center was unplanned. We were More

by lhgib
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Recommend Dealer
Yes
Apr 04, 2023

Secor Subaru responded

It means so much that our team has earned your business all these years! We appreciate you saying such nice things about our dealership and look forward to assisting you for many more years! Thank you so much! - Secor Subaru

March 19, 2023

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We are on our fourth lease. Love the stakes and service department. Plan to release when the time comes. More

by scravinho
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Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell, Kyle Pullen, Rebecca Nutt , Kevin O'Donovan, Dan sales.

Mar 22, 2023

Secor Subaru responded

We're so happy you feel confident returning to us for your lease and service needs! Thank you for being a Secor Subaru customer!

March 09, 2023

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Employee Rating

Excellent service Very attentive to detail Very friendly Very accommodating Everyone is very professional at their job More

by Kevin
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Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell, Rebecca Nutt

Mar 10, 2023

Secor Subaru responded

Thank you for the wonderful review of our Secor Subaru team, Kevin! We appreciate your support and look forward to seeing you next time!

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