Skylar Warner
Skylar Warner at Tri State Nissan

Skylar Warner | Page 5

Service Advisor

Tri State Nissan

1230 Millwood Pike
Winchester, VA 22602

4.8
60 Reviews
4.8

60 Reviews

Write a Review

60 Reviews of Skylar Warner

May 28, 2023

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Theys work very fast and my experienci is very good and recomend at my fryends buy with triestatenissan More

by CHIVO.2MIS
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Recommend Dealer
Yes
May 30, 2023

Tri State Nissan responded

Thank you for your glowing review! We're electrified to have provided you with an outstanding experience and appreciate your recommendation to your friends to buy with TriState Nissan. We look forward to continuing to deliver fast and exceptional service to you and your friends in the future!

May 28, 2023

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Excellent service, customer service and the associated work. They keep me informed every step o the way. Great job vacuuming and washing in a timely manner. I have routinely worked with all o the peop More

by k.j.rooks
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Recommend Dealer
Yes
May 30, 2023

Tri State Nissan responded

Thank you for your inspiring review! We're motivated to hear that you received excellent service, both in terms of customer service and the associated work. We take pride in informing our customers throughout the process and ensuring timely completion. It's fantastic that our team goes the extra mile by providing wonderful vacuuming and washing services. We greatly appreciate your continued support and look forward to providing you with friendly and top-notch service during your future visits to Marlowe Automotive Services!

May 24, 2023

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Always great service at Tristate. Bought my last 3 cars from you. You provided great service on all 3 vehicles. More

by amybaird703
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Recommend Dealer
Yes

Other Employees Tagged: Todd Kerns, Martin Arellano

May 25, 2023

Tri State Nissan responded

Wow, thank you, amybaird703, for being a loyal customer and trusting us with not just one but three of your awesome rides! We're inspired that our team consistently delivered great service to all your vehicles. We appreciate your support and look forward to serving you with even more amazing experiences in the future!

May 23, 2023

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Great customer service, friendly staff, quick service didn’t have to wait long at all More

by kina28anderson
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Recommend Dealer
Yes
May 25, 2023

Tri State Nissan responded

Thank you so much, kina28anderson, for your heartening review! We're thrilled to hear about your excellent experience with our great customer service, friendly staff, and quick service that didn't keep you waiting. We look forward to making your next experience with us even better!!

May 18, 2023

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Good, but needs to have product documentation for purchased items. There was no manufacturer information for tires. More

by HMOBIL7305
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Recommend Dealer
Yes
May 22, 2023

Tri State Nissan responded

Thank you for your feedback! We appreciate you bringing this to our attention. We apologize for any inconvenience caused by the lack of product documentation for the tires you purchased. We strive to provide thorough and detailed information to our customers, and we'll make sure to address this issue promptly. Your satisfaction is important to us, and we want to ensure that you have all the necessary documentation for your purchased items. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to let us know. We value your business and look forward to serving you again in the future!

May 12, 2023

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Skylar greeted me immediately. Everyone I came in contact with was courteous and professional. Because of the people and the quality of service I've been bring my Toyotas here fo More

by lindaspicerryan
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Recommend Dealer
Yes
May 15, 2023

Tri State Nissan responded

Thank you for taking the time to leave us a review, Skylar and the team are thrilled to hear that you had a positive experience with us. We appreciate your loyalty over the years and look forward to continuing to provide you with the same quality service for years to come.

May 12, 2023

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Was in and out very quickly for an oil change in a tire rotation. Thats what I like. In and out. More

by pamela_cross
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Recommend Dealer
Yes
May 15, 2023

Tri State Nissan responded

Thank you for sharing your positive experience with us! We're glad to hear that you were able to get in and out quickly for your oil change and tire rotation. We appreciate your business and hope to see you again soon for your vehicle's maintenance needs.

May 09, 2023

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I love the service and how nice everyone is, I will definitely buy my next vehicle from you More

by d.dennis.06
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Recommend Dealer
Yes
May 10, 2023

Tri State Nissan responded

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team and that you appreciate our commitment to exceptional customer service. We would be honored to help you find your next vehicle when you are ready, and we look forward to serving you again in the future!

May 10, 2023

d.dennis.06 responded

I love my Nissan Rogue that I purchased from your dealership and everyone went out of their way during the purchasing process!!!!

May 05, 2023

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Dealership is great but your place in Cincinnati that I mail my payment to is terrible More

by Randyjthomas911
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Recommend Dealer
Yes
May 08, 2023

Tri State Nissan responded

Thank you for your review! We're thrilled to hear that you had a great experience with us at the dealership. Our team takes pride in providing exceptional service, and it's great to know that we met your expectations. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

May 01, 2023

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Apparently Nissans technology out paces the service techs at Tri State Nissan. Brought my car in for an oil change and tire rotation. The back passenger tire was 3 lbs low when I brought it in. When I lef More

by ckeyser06
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Recommend Dealer
No

Other Employees Tagged: Kevin Riggleman

May 02, 2023

Tri State Nissan responded

We apologize for the inconvenience you experienced during your recent visits to our dealership. We take our customers' concerns seriously and we regret that we were not able to meet your expectations. Regarding the tire rotation and oil change, we apologize for not meeting your expectations. We assure you that our technicians receive training on the latest Nissan technology, and we take tire rotations seriously. We will investigate this matter further. With regard to your Rogue's AC, we are sorry that we were not able to resolve the issue during your visit. Our technicians use advanced diagnostic tools to identify and address issues with our customers' vehicles. However, in this case, we were unable to replicate the issue you were experiencing, and we understand how frustrating that can be. We appreciate your feedback and we take it seriously. It is our goal to provide our customers with the best possible experience, and we apologize that we fell short in your case. If you have any further concerns, please do not hesitate to contact us. Thank you for choosing Tri-State Nissan, and we wish you all the best with your new Toyota.

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